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New account passes no data for UPS XML or Fedex


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New store, minimal mods like CCGV and HEader Tags, customer navigates through the store to buy an item, upn entering NEW account info, procced to checkout_shipping.php and NO rates from either UPS XMP (says or FedEx- best I can tell from logging is that NO data is being sent to them in the 'TO' fields (the customer) though everything else *IS*.

 

WEIRD PART- refesh the page and the rates appear no problemo. never appear again for that user either....

 

Can anyone suggest a cause or direction to look? Alternatively, anyone familiar with the upsxml.php lookup able to recommend a few lines of code to force a second try if any errors come back?

 

site is at www.pressuredropinc.com/store

 

thanks!

David

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