Check-Out

[Cotinmowth]

O.K. In my store, Let's say for example's sake you are a returning cust. You typye in your e-mail address and password. The store takes you to a "Delivery Information" page. This shows all your personal info,ect. At the bottom you click continue and it should take you to a page where you put in your "Payment Info" , but that's not what happens.

The store takes you to the page where new cutomers input there info, THIS IS BAD, but that's not where the problem ends. Let's say then I input all the information again, just to see what happens. The it tells me "Your E-Mail Address already exists in our records - please log in with the e-mail address or create an account with a different address."

 

 

Please help. Thanks , Ed

[Cotinmowth]

Yes I tried complteting the form with all new info ( a friends info and it goes to the page where you check and see if all your info is correct . But when you click contiue you go right back to the page where new customers fill out ther personal info...??????????

[Cotinmowth]

Is there some reason I'm not getting any help? If I'm in the wrong forum please someone let me know. Thanks.