Guest Posted April 28, 2005 Posted April 28, 2005 Our store has experienced an extremely heavy spike in traffic/transactions as a result of an email marketing campaign. During this heavy traffic we had several occasions where a user was shopping using their account and suddenly found themselves in another account! Has anyone experienced this behavior in the store or would you have any ideas at all what could cause this?
OregonBum Posted April 28, 2005 Posted April 28, 2005 I had a client give me a similar report - except they hadn't done any marketing - it just happened. :) Chris
zerodash Posted April 28, 2005 Posted April 28, 2005 It sounds like these customers are getting session IDs mixed up. Check your settings for session security/privacy.
OregonBum Posted April 29, 2005 Posted April 29, 2005 It sounds like these customers are getting session IDs mixed up. Check your settings for session security/privacy. And, how would I do that?
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