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osCommerce

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Problem with store


tinystrings

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I am having the most bizarre problem... my online store, www.throwingmusic.com/catalog/, isn't working - I get a blank screen in Firefox and a Cannot Find Server/DNS error in IE. BUT, my admin tool, which is in a subdirectory below /catalog, works just fine. The main site, www.throwingmusic.com works fine too. I can't get to any specific products in the catalog either, nor can I get there via our other domain, www.50footwave.com/catalog.

 

This problem occurred once last week too, but I wasn't able to figure out what was causing this problem before I had to leave the office. When I returned a few hours later everything was miraculously working again, and has been working since, until today.

 

My customers are also unable to access the store, so I can't blame it on my end or my ISP. My hosting provider says all is well on that end too. Does anyone have any ideas? I'm quite stumped. Thanks in advance!

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Yes, it got fixed by my hosting provider after I went to sleep... They realized they were testing a new Apache module and once that got uninstalled everything started working again... It's still weird that it would affect just that one directory. Thanks for checking!

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