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Duplicate Images in Top Level Category


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Hi,

 

We are having problems on our live site with the category count being incorrect. We have a top level of "Bath and Beauty." Under this category, we have linked products from the sub-categories below it so that we see all products when viewing the high level "Bath and Beauty." The problem is, we are seeing double and sometimes triple the products when you click on the "Bath and Beauty" link (the only time we see this problem). Also, the high level count is way off.

 

Our webpage

 

Any suggestions? We haven't had success when searching the forum.

 

Thanks!

 

Sarah and Shannon

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This afternoon, I added a new product under the sub-category of "Balms," linked it to the "Hand and Body Care" category and under "Bath and Beauty" and my total of products rose by 3 instead of one. However, if I do a search for the product, it only returns one item (search for "Baby Balm").

 

My Webpage

 

Any suggestions would be great. Thanks!

 

Sarah

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  • 2 weeks later...
  • 2 weeks later...

Still having this problem. Even if you don't know the answer, perhaps you can direct me to someone that does? I really appreciate it. Thanks.

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