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The e-commerce.

Customer update order payment details


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I searched around and couldn't find a particular fix / mod for what I am looking for ... sometimes we get customers who's credit card is rejected and we update status as "Pending new payment details" which a nice note to our client requesting new details. There is currently no way for a client to go back to their order and update their payment details. Many are reluctant to email details (wisely), some phone and other have re-ordered their item with new details.


I was wondering if anyone out there had similar issues and more importantly suggestions or a fix / mod.


Many thanks



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  • 2 months later...
  • 7 months later...
i have the same question and can't find a solution ANYWHERE or even anyone asking about it!


Still haven't found a solution. I was looking at writing a module to do this but never found the time. We finally opted to use protx for our payment processing (and paypal) and now no longer have issues.





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