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osCommerce

The e-commerce.

Order not recording in osCommerce


ktmalueg

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Has anyone had the following problem with osCommerce?

 

A customer made an order through the online store that showed up in the payment gateway but not in osCommerce. When we contacted her, she thought her order had gone through and did not see any errors in the store. The order showed up in the payment gateway but we could not find any record of it in osCommerce.

 

Any comments would be greatly appreciated.

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Has anyone had the following problem with osCommerce?

 

A customer made an order through the online store that showed up in the payment gateway but not in osCommerce. When we contacted her, she thought her order had gone through and did not see any errors in the store.  The order showed up in the payment gateway but we could not find any record of it in osCommerce.

 

Any comments would be greatly appreciated.

 

Hi

 

if you are using paypal you need the IPN contributions, if using Nochex use the nochex apc contribution

 

Charles

A kite flies highest AGAINST the wind !

 

"Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, a lover in one hand, martini in the other, body thoroughly used up, totally worn out and screaming ~ WOO HOO!! What a ride!"

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what is the payment gateway?  have you tried doing an order via the gateway?

 

The gateway is LinkPoint. This site has been up and running (just fine) for almost a year. It was just a few days ago that an order came through the payment gateway and we noticed it was not in osCommerce.

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