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Customers getting sent back to login page


London trader

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Can anyone please help me if you know what's wrong. Customers say they can't order and some even say they can't view products. they keep getting sent back to Login page. Does anyone know why this would be happening. I really don't want all the login bit. I just want them to order the goods. Help urgently please. This is costing me big time. Am not very technical so, please if you could help with specifics of which files might be responsible for this, i would be grateful.

Buygiftz.com

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This is what my /catalogue/login.php file looks like. Could this be the problem?

*/

 

  require('includes/application_top.php');

 

  if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'process')) {

    $email_address = tep_db_prepare_input($HTTP_POST_VARS['email_address']);

    $password = tep_db_prepare_input($HTTP_POST_VARS['password']);

 

// Check if email exists

    $check_customer_query = tep_db_query("select customers_id, customers_firstname, customers_password, customers_email_address, customers_default_address_id from " . TABLE_CUSTOMERS . " where customers_email_address = '" . tep_db_input($email_address) . "'");

    if (!tep_db_num_rows($check_customer_query)) {

      $HTTP_GET_VARS['login'] = 'fail';

    } else {

      $check_customer = tep_db_fetch_array($check_customer_query);

// Check that password is good

      if (!tep_validate_password($password, $check_customer['customers_password'])) {

        $HTTP_GET_VARS['login'] = 'fail';

      } else {

        $check_country_query = tep_db_query("select entry_country_id, entry_zone_id from " . TABLE_ADDRESS_BOOK . " where customers_id = '" . $check_customer['customers_id'] . "' and address_book_id = '1'");

        $check_country = tep_db_fetch_array($check_country_query);

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cookie settihngs, etc. post your configure.php file WITHOUT the database connection info. also what are your logging options in the admin area?

what do you have store_sessions set to in the configure.php?

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cookie settihngs, etc.  post your configure.php file WITHOUT the database connection info.  also what are your logging options in the admin area?

what do you have store_sessions set to in the configure.php?

 

I don't know what the logging options are but i will go and explore that now. This is what my config.php file looks like. I added the PWA contribution to the site. Just thought you should know.

 

*/

 

require('includes/application_top.php');

 

$action = (isset($HTTP_GET_VARS['action']) ? $HTTP_GET_VARS['action'] : '');

 

if (tep_not_null($action)) {

switch ($action) {

case 'save':

$configuration_value = tep_db_prepare_input($HTTP_POST_VARS['configuration_value']);

$cID = tep_db_prepare_input($HTTP_GET_VARS['cID']);

 

tep_db_query("update " . TABLE_CONFIGURATION . " set configuration_value = '" . tep_db_input($configuration_value) . "', last_modified = now() where configuration_id = '" . (int)$cID . "'");

 

tep_redirect(tep_href_link(FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $cID));

break;

}

}

 

$gID = (isset($HTTP_GET_VARS['gID'])) ? $HTTP_GET_VARS['gID'] : 1;

 

$cfg_group_query = tep_db_query("select configuration_group_title from " . TABLE_CONFIGURATION_GROUP . " where configuration_group_id = '" . (int)$gID . "'");

$cfg_group = tep_db_fetch_array($cfg_group_query);

?>

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<html <?php echo HTML_PARAMS; ?>>

<head>

<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">

<title><?php echo TITLE; ?></title>

<link rel="stylesheet" type="text/css" href="includes/stylesheet.css">

<script language="javascript" src="includes/general.js"></script>

</head>

<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0" bgcolor="#FFFFFF" onload="SetFocus();">

<!-- header //-->

<?php require(DIR_WS_INCLUDES . 'header.php'); ?>

<!-- header_eof //-->

 

<!-- body //-->

<table border="0" width="100%" cellspacing="2" cellpadding="2">

<tr>

<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="1" cellpadding="1" class="columnLeft">

<!-- left_navigation //-->

<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>

<!-- left_navigation_eof //-->

</table></td>

<!-- body_text //-->

<td width="100%" valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr>

<td><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td class="pageHeading"><?php echo $cfg_group['configuration_group_title']; ?></td>

<td class="pageHeading" align="right"><?php echo tep_draw_separator('pixel_trans.gif', HEADING_IMAGE_WIDTH, HEADING_IMAGE_HEIGHT); ?></td>

</tr>

</table></td>

</tr>

<tr>

<td><table border="0" width="100%" cellspacing="0" cellpadding="0">

<tr>

<td valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">

<tr class="dataTableHeadingRow">

<td class="dataTableHeadingContent"><?php echo TABLE_HEADING_CONFIGURATION_TITLE; ?></td>

<td class="dataTableHeadingContent"><?php echo TABLE_HEADING_CONFIGURATION_VALUE; ?></td>

<td class="dataTableHeadingContent" align="right"><?php echo TABLE_HEADING_ACTION; ?> </td>

</tr>

<?php

$configuration_query = tep_db_query("select configuration_id, configuration_title, configuration_value, use_function from " . TABLE_CONFIGURATION . " where configuration_group_id = '" . (int)$gID . "' order by sort_order");

while ($configuration = tep_db_fetch_array($configuration_query)) {

if (tep_not_null($configuration['use_function'])) {

$use_function = $configuration['use_function'];

if (ereg('->', $use_function)) {

$class_method = explode('->', $use_function);

if (!is_object(${$class_method[0]})) {

include(DIR_WS_CLASSES . $class_method[0] . '.php');

${$class_method[0]} = new $class_method[0]();

}

$cfgValue = tep_call_function($class_method[1], $configuration['configuration_value'], ${$class_method[0]});

} else {

$cfgValue = tep_call_function($use_function, $configuration['configuration_value']);

}

} else {

$cfgValue = $configuration['configuration_value'];

}

 

if ((!isset($HTTP_GET_VARS['cID']) || (isset($HTTP_GET_VARS['cID']) && ($HTTP_GET_VARS['cID'] == $configuration['configuration_id']))) && !isset($cInfo) && (substr($action, 0, 3) != 'new')) {

$cfg_extra_query = tep_db_query("select configuration_key, configuration_description, date_added, last_modified, use_function, set_function from " . TABLE_CONFIGURATION . " where configuration_id = '" . (int)$configuration['configuration_id'] . "'");

$cfg_extra = tep_db_fetch_array($cfg_extra_query);

 

$cInfo_array = array_merge($configuration, $cfg_extra);

$cInfo = new objectInfo($cInfo_array);

}

 

if ( (isset($cInfo) && is_object($cInfo)) && ($configuration['configuration_id'] == $cInfo->configuration_id) ) {

echo ' <tr id="defaultSelected" class="dataTableRowSelected" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\'' . tep_href_link(FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $cInfo->configuration_id . '&action=edit') . '\'">' . "\n";

} else {

echo ' <tr class="dataTableRow" onmouseover="rowOverEffect(this)" onmouseout="rowOutEffect(this)" onclick="document.location.href=\'' . tep_href_link(FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $configuration['configuration_id']) . '\'">' . "\n";

}

?>

<td class="dataTableContent"><?php echo $configuration['configuration_title']; ?></td>

<td class="dataTableContent"><?php echo htmlspecialchars($cfgValue); ?></td>

<td class="dataTableContent" align="right"><?php if ( (isset($cInfo) && is_object($cInfo)) && ($configuration['configuration_id'] == $cInfo->configuration_id) ) { echo tep_image(DIR_WS_IMAGES . 'icon_arrow_right.gif', ''); } else { echo '<a href="' . tep_href_link(FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $configuration['configuration_id']) . '">' . tep_image(DIR_WS_IMAGES . 'icon_info.gif', IMAGE_ICON_INFO) . '</a>'; } ?> </td>

</tr>

<?php

}

?>

</table></td>

<?php

$heading = array();

$contents = array();

 

switch ($action) {

case 'edit':

$heading[] = array('text' => '<b>' . $cInfo->configuration_title . '</b>');

 

if ($cInfo->set_function) {

eval('$value_field = ' . $cInfo->set_function . '"' . htmlspecialchars($cInfo->configuration_value) . '");');

} else {

$value_field = tep_draw_input_field('configuration_value', $cInfo->configuration_value);

}

 

$contents = array('form' => tep_draw_form('configuration', FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $cInfo->configuration_id . '&action=save'));

$contents[] = array('text' => TEXT_INFO_EDIT_INTRO);

$contents[] = array('text' => '<br><b>' . $cInfo->configuration_title . '</b><br>' . $cInfo->configuration_description . '<br>' . $value_field);

$contents[] = array('align' => 'center', 'text' => '<br>' . tep_image_submit('button_update.gif', IMAGE_UPDATE) . ' <a href="' . tep_href_link(FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $cInfo->configuration_id) . '">' . tep_image_button('button_cancel.gif', IMAGE_CANCEL) . '</a>');

break;

default:

if (isset($cInfo) && is_object($cInfo)) {

$heading[] = array('text' => '<b>' . $cInfo->configuration_title . '</b>');

 

$contents[] = array('align' => 'center', 'text' => '<a href="' . tep_href_link(FILENAME_CONFIGURATION, 'gID=' . $HTTP_GET_VARS['gID'] . '&cID=' . $cInfo->configuration_id . '&action=edit') . '">' . tep_image_button('button_edit.gif', IMAGE_EDIT) . '</a>');

$contents[] = array('text' => '<br>' . $cInfo->configuration_description);

$contents[] = array('text' => '<br>' . TEXT_INFO_DATE_ADDED . ' ' . tep_date_short($cInfo->date_added));

if (tep_not_null($cInfo->last_modified)) $contents[] = array('text' => TEXT_INFO_LAST_MODIFIED . ' ' . tep_date_short($cInfo->last_modified));

}

break;

}

 

if ( (tep_not_null($heading)) && (tep_not_null($contents)) ) {

echo ' <td width="25%" valign="top">' . "\n";

 

$box = new box;

echo $box->infoBox($heading, $contents);

 

echo ' </td>' . "\n";

}

?>

</tr>

</table></td>

</tr>

</table></td>

<!-- body_text_eof //-->

</tr>

</table>

<!-- body_eof //-->

 

<!-- footer //-->

<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>

<!-- footer_eof //-->

<br>

</body>

</html>

<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

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the one i am looking for is the catalog/includes/configure.php file

 

Thanks so much in advance for all your help.

Heres the file you requested to see

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

  define('HTTP_SERVER', 'http://mydomain.com); // eg, http://localhost - should not be empty for productive servers

  define('HTTPS_SERVER', 'https://mydomain.com); // eg, https://localhost - should not be empty for productive servers

  define('ENABLE_SSL', true); // secure webserver for checkout procedure?

  define('HTTP_COOKIE_DOMAIN', 'mydomain.com');

  define('HTTPS_COOKIE_DOMAIN', 'mydomain.com');

  define('HTTP_COOKIE_PATH', '/mystore/nfoscomm/catalog/');

  define('HTTPS_COOKIE_PATH', '/mystore/nfoscomm/catalog/');

  define('DIR_WS_HTTP_CATALOG', '/mystore/nfoscomm/catalog/');

  define('DIR_WS_HTTPS_CATALOG', '/mystore/nfoscomm/catalog/');

  define('DIR_WS_IMAGES', 'images/');

  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

  define('DIR_WS_INCLUDES', 'includes/');

  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

  define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

  define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

  define('DB_SERVER', 'MYSQLHOST'); // eg, localhost - should not be empty for productive servers

  define('DB_SERVER_USERNAME', '222222222');

  define('DB_SERVER_PASSWORD', '22222222');

  define('DB_DATABASE', 'd60151513');

  define('USE_PCONNECT', 'false'); // use persistent connections?

  define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

?>

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please dont change the top settings where you have http://mydomain.com as that is how other lines are defined. cant tell everything which needs to be changed unless see those.

 

i know these are the areas where your problem is most likely at:

 

define('HTTP_COOKIE_DOMAIN', 'mydomain.com');

define('HTTPS_COOKIE_DOMAIN', 'mydomain.com');

define('HTTP_COOKIE_PATH', '/mystore/nfoscomm/catalog/');

define('HTTPS_COOKIE_PATH', '/mystore/nfoscomm/catalog/');

define('DIR_WS_HTTP_CATALOG', '/mystore/nfoscomm/catalog/');

define('DIR_WS_HTTPS_CATALOG', '/mystore/nfoscomm/catalog/');

 

define('HTTP_COOKIE_DOMAIN', 'www.mydomain.com');

define('HTTPS_COOKIE_DOMAIN', 'sharedserverpath);

define('HTTP_COOKIE_PATH', '/catalog/');

define('HTTPS_COOKIE_PATH', '/catalog/');

define('DIR_WS_HTTP_CATALOG', '/catalog/');

define('DIR_WS_HTTPS_CATALOG', '/catalog/');

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please dont change the top settings where you have http://mydomain.com as that is how other lines are defined.  cant tell everything which needs to be changed unless see those.

 

i know these are the areas where your problem is most likely at:

 

  define('HTTP_COOKIE_DOMAIN', 'mydomain.com');

  define('HTTPS_COOKIE_DOMAIN', 'mydomain.com');

  define('HTTP_COOKIE_PATH', '/mystore/nfoscomm/catalog/');

  define('HTTPS_COOKIE_PATH', '/mystore/nfoscomm/catalog/');

  define('DIR_WS_HTTP_CATALOG', '/mystore/nfoscomm/catalog/');

  define('DIR_WS_HTTPS_CATALOG', '/mystore/nfoscomm/catalog/');

 

  define('HTTP_COOKIE_DOMAIN', 'www.mydomain.com');

  define('HTTPS_COOKIE_DOMAIN', 'sharedserverpath);

  define('HTTP_COOKIE_PATH', '/catalog/');

  define('HTTPS_COOKIE_PATH', '/catalog/');

  define('DIR_WS_HTTP_CATALOG', '/catalog/');

  define('DIR_WS_HTTPS_CATALOG', '/catalog/');

 

Sorry but i don't quite understand what you require me to do here. Am not much of a techie. Please explain a little more. Thank you for all the help. I still don't see anything in this file that would keep sending a customer back to login.

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