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osCommerce

The e-commerce.

First purchase. No notification?


dragonskiz

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Did it? Make sure you set your paypal profile to autoreturn your customers to checkout_success.php too. You might also consider installing the recover carts contrib, and a master password. Then you can see what is in "abandoned" carts, or orders that are uncompleted for some reason.

 

Jeremy

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I've just reinstalled a client's oscommerce site onto a different server and I'm having the same problem. The purchasor gets a confirmation email, but their order is not writing to database, the vendor doesn't get any notification. Can anyone provide some pointers on where I should start looking for the problem?

 

Note: Customer details, changes to config etc are writing ok to database, just the orders go missing.

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CORRECTION: the orders ARE writing to the database, they are just not being displayed in Admin orders section.

 

Also, notifications are now being received by vendor since I specified the correct email address in Send Extra Order Emails To in the Admin configuration section :)

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