beezy Posted April 13, 2005 Posted April 13, 2005 Let me be very specific since my last attempt at HUMOR got yanked by the justice dept. - Working on store for a small record label that wants to sell MP3's. Trying to figure out why i keep getting the Warning: No file uploaded. message - The directions state to place items to be downloaded in the /catalog/download folder...then set the appropriate path in the Products/Attributes section. Q - My catalog folder is in the pkg folder...is this correct? also Q - If that be the case why when I activated the dowloads did OSC tell me that my dowloads would not work until I created the folder /public_html/mystoredownload/ ?? any help is GREATLY appreciated. thanx
Guest Posted April 13, 2005 Posted April 13, 2005 Hi I have reached same frustrating point as trying to set up for downloading digital files. I cannot understand 'product attributes' section as unable to establish link to download directory! The directions tell us that catalog/download folder is read from catalog/pub folder which would lead us to think that we store files in pub folder! if you are further enlightened by anyone, please let me know!! Kevin
OceanRanch Posted April 13, 2005 Posted April 13, 2005 Files to be set up as downloadable should be FTP'd from your PC into the catalog/download folder. When an order is completed, a unique directory/folder is created in catalog/pub (i.e. catalog/pub/.1235432xt2/ ) and a copy of the file from catalog/download is made in that unique folder and the URL for the customer order will point to that file. Here's a thread that covers a few of the common problems on setting up downloads. Not a definitive how to but a few tips etc. If you are still having issues, post them for folks to help out on. http://www.oscommerce.com/forums/index.php?showtopic=135941&hl= HTH Tom PS: for new bee, if you installed your store in pkg rather than catalog then that's ok, your download folder should be pkg/download.
beezy Posted April 13, 2005 Author Posted April 13, 2005 Files to be set up as downloadable should be FTP'd from your PC into the catalog/download folder. When an order is completed, a unique directory/folder is created in catalog/pub (i.e. catalog/pub/.1235432xt2/ ) and a copy of the file from catalog/download is made in that unique folder and the URL for the customer order will point to that file. Here's a thread that covers a few of the common problems on setting up downloads. Not a definitive how to but a few tips etc. If you are still having issues, post them for folks to help out on. http://www.oscommerce.com/forums/index.php?showtopic=135941&hl= HTH Tom PS: for new bee, if you installed your store in pkg rather than catalog then that's ok, your download folder should be pkg/download. <{POST_SNAPBACK}> nothing - When I try to preview in Categories/Products i get Warning: No file uploaded. :(
OceanRanch Posted April 13, 2005 Posted April 13, 2005 Al that means is that you did not specify a new or revised image for the product. It's only a warning. All the other info in the product preview page should be there. HTH Tom
beezy Posted April 13, 2005 Author Posted April 13, 2005 PS: for new bee, if you installed your store in pkg rather than catalog then that's ok, your download folder should be pkg/download. <{POST_SNAPBACK}> tom, when you say installed your store in pkg? ...could you clarify :blink: i activated osC through an option provided by my ISP for my hosting account. could this have something to do with my problem? it (my Hosting Control Panel) installed osC in the folder i named (mystore) the folders in the (mystore) folder are as follows - admin download images includes pkg pub now inside the pkg folder lay the catalog folder now inside the catalog folder are the following folders admin download images includes install pub ??? :-"
Guest Posted April 13, 2005 Posted April 13, 2005 I'm getting no look either, with the Downloads! I've looked for hours in these forums and no luck! I've got quite a few questions, so here goes: 1) Do the downloads only work if the status is on "Delivered"? If so does this mean i've got to set the default status of the "Free Charge Card" to "Delivered"? 2)Will PayPal work with downloads using the default settings? Or what settings do I need? 3)In the Product attributes, does it matter what type of attribute it is? Do I need to set up an option for the product? I just cant get it to work. Thanks humet
OceanRanch Posted April 13, 2005 Posted April 13, 2005 New Bee - your setup looks fine. You just have another layer of folders "pkg" that you have in your site. As long as the configure.php files were generated by your host and you can access your catalog and the admin pages then you are fine. Add your download files to pkg/catalog/download. Humet, 1. As far as I know, the standard osCommerce downloads have very limited checking on the order status and subsequent control over when the download link is generated. That is why I highly recommend that you install the Download Controller contribution. 2. Paypal and downloads will and do work fine together for many sites. 3. Yes you have to create a "download" attribute AND add it to your product for downloads to work. Go to the link I provided earlier in this thread and double check everything carefully. It all works, there are no bugs, you just have to setup everything properly. Tom
Guest Posted April 13, 2005 Posted April 13, 2005 Right, As you said I went over ur list again, then, something clicked! I thought that the folder could be protected with a .htacces file, and it was, so, I deleted that and it worked! Cheers! Anyway of emailing the link to the user after they've purchased it? I've got Download controller installed. Does this do it? Cheers humet
OceanRanch Posted April 13, 2005 Posted April 13, 2005 Rob, Glad to see you got it sorted. The standard osCommerce order email for a download includes a link for the customer to logon to his account and view his order history and get the URL link to the download. Some programming would be required to send an email with the direct link to the download when the unique directory is created. The Download controller contribution does not chnage the standard email that is sent. Of course you already know this since you installed it and tested it.....correct? Tom Tom
Guest Posted April 13, 2005 Posted April 13, 2005 Yep, tested it and working fine now. Moving off topic slightly, but, is there anyway of changing the e-mail to include instructions on how to get the d/l or something? I don't want to confuse my customers! I don't care if these instructions are sent with every order confirmation, even if it aint a d/l. cheers. humet
OceanRanch Posted April 13, 2005 Posted April 13, 2005 You'll need to change catalog/checkout_process.php to customize your order confirmation email. Around line 230 or so find $email_order .= EMAIL_TEXT_PRODUCTS . "\n" . EMAIL_SEPARATOR . "\n" . $products_ordered . EMAIL_SEPARATOR . "\n"; There may be contributions that do this for you. I'll let you do the searching though in the contributions section. HTH Tom
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