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Attempting to send newsletter


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So I'm trying to send a newsletter out and I'm first sending it to a test e-mail to make sure that everything is formatted properly. I do have the WYSIWYG editor installed and when I copy and paste the html, the preview page shows the e-mail in the proper format. When I actually send the e-mail however, there are broken links, 2 pics. are missing, and the formatting has changed. I have one screenshot below as well as the code. Please help with this issue as this seems to be an ongoing problem of mine.



The text in the top box should all be on one line. There should be no space between the top box and bottom box and there should be 1 picture in each of the three different colored columns on the bottom box.


It now won't even preview the html e-mail. Below is the code:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">

<body><div align="center">
<div align="center">
 <p><img src="/logo.gif" width="450" height="57"> </p>
 <table width="75%" border="0">
     <td bgcolor="#67C556"><div align="center"><strong><font color="#000000" size="5" face="Arial, Helvetica, sans-serif">All 
         New!! Look What We've Found!!<br></font></strong></div></td>
<div align="center"></div>
<div align="center">
 <table width="75%" border="0">
     <td><table width="100%" border="0" valign="top">
           <td width="36%" valign="top" bgcolor="73a73f"><p align="center"><font color="#000080" size="2" face="Tahoma"><strong>Instant 
             <p align="center"><a href="http://www.blackswanhome.com/catalog/product_info.php?cPath=116_117&products_id=1748"><img src="/newsletters/instantgrillh8c.jpg" width="140" height="134" border="0"></a></p>
             <p align="center"> </p>
             <p align="center"><font color="#FFFFFF" size="2" face="Arial, Helvetica, sans-serif"><strong>Look 
               at what we've found. For only $8.95 you get this 14" <a href="http://www.blackswanhome.com/catalog/product_info.php?cPath=116_117&products_id=1748">disposable 
               grill</a>. Perfect for camping trips or tailgaiting. Ready to 
               go in 15 minutes. Everything's included and all you need is a 
             <p align="center"><strong></strong></p>
           <td width="32%" valign="top" bgcolor="#73A7CF"><p align="center"><font color="#000080" size="2" face="Tahoma"><strong>Beautiful 
             <p align="center"><a href="http://www.blackswanhome.com/catalog/product_info.php?products_id=1749"><img src="/newsletters/braceletnews.jpg" width="76" height="300" border="0"></a></p>
             <p align="center"><font color="#FFFFFF" size="2" face="Arial, Helvetica, sans-serif"><strong>Great 
               Mother's Day Gift. <a href="http://www.blackswanhome.com/catalog/product_info.php?products_id=1749">Click 
               here</a> to purchase for only $9.95</strong></font><font face="Arial, Helvetica, sans-serif"><strong><font color="#FFFFFF" size="2">.</font></strong></font></p>
             <p align="center"><font face="Arial, Helvetica, sans-serif"><strong><font color="#000080" size="2"><font color="#FFFFFF">Gift 
               wrapping is now available on most gift items.</font></font></strong></font></p>
           <td width="32%" valign="top" bgcolor="#FF91C8"><p align="center"><font color="#000080" size="2" face="Tahoma"><strong>Coat 
               Rack - Now in white!</strong></font></p>
             <p align="center"><strong><a href="http://www.blackswanhome.com/catalog/product_info.php?products_id=1389"><img src="/newsletters/coatrack.jpeg" width="93" height="259" border="0"></a></strong></p>
             <p align="center"><font color="#FFFFFF" size="2" face="Arial, Helvetica, sans-serif"><strong>Visit 
               our online store to purchase this <a href="http://www.blackswanhome.com/catalog/product_info.php?products_id=1389">coat 
               rack</a> for $89.95 and view our other <a href="http://www.blackswanhome.com/catalog/index.php?cPath=54">Home 
               Decor</a> products.</strong></font></p>
       <table width="100%" border="0">
           <td width="60%" bgcolor="#FFD9EC">
<p><strong><font color="#000080" size="3" face="Tahoma">Can 
               You Do Us A Favor???</font></strong></p>
             <p><font size="2" face="Tahoma">If you know a friend or family member that 
               might like some of the fun items we stock, will you forward this 
               email? Well, have fun, and again thank you for shopping Black 
           <td width="40%" bgcolor="#A7CF7E" valign="top"><p><strong><font color="#000080" size="2" face="Tahoma">Our 
               Online Store!!!</font></strong></p>
             <p>Over 400 new products added this past month with more to come!!! 
               <a href="http://www.blackswanhome.com/catalog">Click here to view 
               the latest.</a></p>

If anyone has any thoughts as to why this is happening I'd really appreciate the help. I am so lost and I'm ready to pull my hair out. :angry: Thanx in advance.

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I'm not sure about the WYSIWIG stuff but I do my newsletters with the normal system. The body and header tags should probably be removed completely from the html because if your opening it via a webmail program it sometimes tends to create problems on some browsers.


It also looks like you have some tabs or space in certain places they shouldnt be (Reason for that first line being broke up into 2). This is probably due to whatever program generated the html or line wrapping turned on somewhere.


For the missing graphics as Jacob said you will need to enter the full URL to them so that their webmail will connect to the server and grab it for the newsletter.


I also delete all blank space in my html code before sending it out as a newsletter (All blank space between html tags that is).


If sending out the newsletter to a large group of people (1000+) I would suggest checking the contribs for the one that stops it from timing out and certain amounts of your users not receiving it.


Hope this helps,


Kenneth S.

Kenneth S


Customer "Are you a real programmer?"

Me "No, but I did stay at a Holiday Inn Express last night"

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  • 4 weeks later...

I have similar problems with formatting. I'm getting a lot of space at the top. I have <html><table...> and between html and the table tag there is a lot of white space. I removed the <body> tag (there were no <head> tags) but that didn't help. Do you have any other suggestions?

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