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Authorize.net Billing Information


Naegle

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We have had a few customers attempt to purchase on our site, but the credit card was declined because the shipping address did not match the card address or billing (we use authorize.net).

 

If we process the transaction manually, through the terminal, it goes through because you can enter both shipping and billing addresses.

 

Is there a contribution that will add billing info to customer data and allow that info to be sent to authorizenet for transactions?

 

This is especially helpful for sales to companies whose billing department is separate from the physical address.

 

Anyone have an idea what I can do????

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I would hope that I'm not the only one having this problem.

 

Has anyone dealt with this in the past?

 

Can we at least include a billing address section to accompany the physical address?

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