Jump to content
  • Checkout
  • Login
  • Get in touch


The e-commerce.

Not getting notified of orders


Recommended Posts

I have set up my store and run 3 tests, purchasing products by money order, credit card and by paypal.


As a customer, the entire transaction is seamless, including reciept of an email from the store owner acknowledging my order. My account was charged (at least via paypal).


As a store owner, I have not recieved any notification of the orders. Shouldn't they come as an email to the email I set up in the store configuration panel for store owner?


If not, how does it work?


Please help!



Link to comment
Share on other sites

I'm also not getting my notification emails or reciepts.

I'm on a *nix server, I have oscommerce set to sendmail, the path to sendmail looks fine, and i have the sendto adress entered, but i sent three test orders through and still nothing. I even tried changing the email address to one outside my domain (hotmail) just in case that was messing it up at all.

Anyone have any ideas?


thanks in advance,


Link to comment
Share on other sites

What code is that, exactly? which php file would I mod?




Go to your website, add /admin to the url, if you've password protected the admin folder (you really, really, Really NEED TO!!!), enter your password. In the main menu there will be a customers/orders section, click on orders, and it will show you the orders you've recieved so far, with options to edit, invoice, etc.. In Configuration --> my store, there is a place to enter send extra emails to, click here, press the edit button, and enter any email addresses that you'd like to get order details sent to.



Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...