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The e-commerce.

shipping problem


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Hi guys i having a big problem im using the ups mod for shipping and it seems to only work when it wants to soem orders come threw with shipping and some dont, we did a test and it seems like when the orders come threw without shipping it because they arent even givin a option to choose and sometimes they are but it doesnt go threw to us

any help would be great thanks

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I suggest that you place some test orders yourself. Pay close attention to the shipping page: Does UPS display an error message? If so, what is the error message? Does it give choices of different shipping methods?


Next, check your Admin for those orders and compare the results. Do your choices (as customer) match what you are seeing in the Admin?


Also, have you made any changes that would affect Shipping, such as a different UPS module?




See my profile for a list of my addons and ways to get support.

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