tina_boots Posted March 28, 2005 Posted March 28, 2005 Hello, I have a new client who I met with tonight about their new business. In my initial conversations with them, I anticipated that OSC would be a good solution. However now I am not completely sure. They plan to sell rather large ticket bulk items and their stock will be rotating frequently. The goods will be sold on an "as is" basis. To ensure that their customers understand and agree to the "as is" policy they will require an agreement form be signed as well as they wish to process all of their credit card transactions offline and will require verification over and above what is generally required with most web based businesses. On the plus side for OSC, it would provide them the ability to post items for sale quickly. However I am thinking that the normal checkout process may need to be modified significantly. I'm not sure I haven't completely thought it through yet. I am wondering if anyone has any experience working with a business that say rather than going to check out had instructions on how to complete the transaction? Any other ideas or suggestions would be most welcome. Thank you, Tina If you're not having fun you're not doing it right Teach a person to fish rather than give them a loaf of bread or however that saying goes.
Jeremy at oddly enough Posted March 29, 2005 Posted March 29, 2005 I think you could still use osc here, and even include the checkout process, you would just not install, or modify a credit card module to refrain from processing the transaction itself. You could customize the order email sent to the customer to include the form that needs to be signed and returned, either by post or electronically if your client agrees. About a third of the sales on my site are cheque or MO, and so it isn't an instant process in that case. It need not be in every case if you chose, and you would be able to explain the process to customers in an extra page put in at the beginning of the checkout process if need be (actually that might be a good place to insert the consent form with a checkbox, or radio button, for that matter!) As long as the cc number is encrypted, it shouldn't have to be processed automatically. HTH, Jeremy
tina_boots Posted March 29, 2005 Author Posted March 29, 2005 I think you could still use osc here, and even include the checkout process, you would just not install, or modify a credit card module to refrain from processing the transaction itself. You could customize the order email sent to the customer to include the form that needs to be signed and returned, either by post or electronically if your client agrees. About a third of the sales on my site are cheque or MO, and so it isn't an instant process in that case. It need not be in every case if you chose, and you would be able to explain the process to customers in an extra page put in at the beginning of the checkout process if need be (actually that might be a good place to insert the consent form with a checkbox, or radio button, for that matter!) As long as the cc number is encrypted, it shouldn't have to be processed automatically. HTH, Jeremy <{POST_SNAPBACK}> Hi Jeremy, Thank you so much for the advice. I think the extra items you mentioned will be helpful. I also found a contrib for generating a page the customer could print out for faxing in. I installed it and looks like it has potential, although throwing a couple of errors I'll likely have to look at the code to fix. Be well, Tina If you're not having fun you're not doing it right Teach a person to fish rather than give them a loaf of bread or however that saying goes.
Jeremy at oddly enough Posted March 30, 2005 Posted March 30, 2005 No problem Tina. I'm turning into a complete osc junkie! I've been handed responsibility for a school information site recently, and it is written in horrible html. I think Frontpage was used to generate the site so there's just tons of useless crap in the files, and of course any change has to be done manually on each and every page. I hate it, and have plans to convert osc to the task by eliminating the cart and commerce functions from being displayed, and creating a series of info pages. It's a bit of overkill of course, but I know osc better than anything else at this point! Jeremy
tina_boots Posted March 30, 2005 Author Posted March 30, 2005 Oh don't you just love it when someone creates a web page out of say Word and then they ask you to make some changes to it LOL. I started with OSC helping a friend find a shopping cart solution. In my paying job I write ASP.NET code in C# so I started picking it up fairly quickly, and it tends to kind of grow on you after awhile LOL A month or so ago I happen to mention this shopping cart software I had been working with to a friend, a couple of weeks ago her husband calls asking me to build them a site. Then a few days later she calls me with the number of another friend who also needs help with her web business. So now I am truly in knee deep LOL. Be well, Tina If you're not having fun you're not doing it right Teach a person to fish rather than give them a loaf of bread or however that saying goes.
Jeremy at oddly enough Posted March 31, 2005 Posted March 31, 2005 When my wife wanted to start up an online business, I figured it couldn't be too hard to figure out, so I got on line, read a bit of an html tutorial, and began writing the pages using notepad! I was still editing with notepad up until I tried to do some osc pages! Then I switched to GoLive, but now I'm back to wordpad most of the time (I'll do go live if I need line numbers!) It's nice, I'm learning more every day, helping out others here on the forum helps me out a lot too. Cheers, Jeremy
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