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The e-commerce.

Emails Issue


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Another approach to the hit and miss email order confirmation issue (i.e. some customers receive them, others don't)... I'm thinking that some ISP's may block incoming email which meets (or fails to meet) certain criteria which may or may not be indicative of SPAM. In examining the internet headers of test messages I've sent using the SEND_EXTRA_ORDER_EMAILS_TO, I noticed that the emails don't have an appropriate return path, etc. ... example:


Return-Path: <anonymous@my_website_host's_domain_here >

Delivered-To: my_send_extra_addy_here

Received: (qmail 43215 invoked from network); 22 Mar 2005 04:55:08 -0000

Received: from unknown (net_numbers_here)

by 0 with QMQP; 22 Mar 2005 04:55:08 -0000

Date: 22 Mar 2005 04:52:37 -0000

Message-ID: <20050322045237.92592.qmail@cgi2>


X-URI: /retail/nfoscomm/catalog/checkout_process.php?osCsid=d5381b39c4a31b08fbac372c0f2990f5

X-ID: 2311185

To: my_email_addy

Subject: New Order Placed

From: my_store_name<my_store_owner_email_addy>

MIME-Version: 1.0

X-Mailer: osCommerce Mailer

Content-Type: multipart/alternative;



I'm thinking that the 'anonymous' bit in the return path might be the problem. That field should contain my reply-to address, and I think some of the other headers are supposed to contain identifying info as well, but I have no idea whether this is something I need to scream at my hosting provider about or is there a way to define the internet headers for outgoing email manually? Ideas?

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