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The e-commerce.

UPS Shipping Module -- Prices too high?


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I've used OsCommerce for several webhosting clients, and ive been very pleased with all the community support, but im unable to find out the source of the problem I am having with one site.


Everything seems to be configured correctly, but just ask me to send any configs as needed -


We have an item, for example, the weight is .5, we have the UPS shipping module (the default one, and I tried one of the bugfix'd ones, with the same problem:

The rates are completely way too high. There is no extra amounts we have added to the price or item, but the totals show nothing LESS than 7.49 for ground shipping.

Its a T-shirt, and thats outrageous, so something must be weird.


Can someone point me in a direction to where I might find some information or documentation that might help me?


Thank you so much!

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Check the admin->shipping/packaging->TARE (shipping) weight.


It default to 3 lbs, you might want to set it to .1 or something like that.


Also, the UPS rates returned from the UPS.com site may be higher than what you'll be able to get when you actually "contract" various pick up options and delivery options with UPS.




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