phonebee Posted March 1, 2005 Share Posted March 1, 2005 I have a customer that was able to create an account. He logged in and entered an item into the shopping cart. He goes to the checkout page and he is asked to log-in again. As he attempts to log-in again and tries to go to the checkout page, he again gets ask to login. This is an endless cycle that he is going through. no matter what he does, it keeps asking him for a login. [i myself and a few others have been able to easily checkout with no problems.] I'm guessing it has something to do with the "sessions". Does anyone know what can be causing the problems? Thank-you Link to comment Share on other sites More sharing options...
stevel Posted March 2, 2005 Share Posted March 2, 2005 Yes, it does have something to do with sessions. I would guess that your customer has his browser set to reject cookies and you have your store configured in a way that makes it not work properly in such cases. Care to provide a link to your store so we can look? Steve Contributions: Country-State Selector Login Page a la Amazon Protection of Configuration Updated spiders.txt Embed Links with SID in Description Link to comment Share on other sites More sharing options...
phonebee Posted March 2, 2005 Author Share Posted March 2, 2005 Yes, it does have something to do with sessions. I would guess that your customer has his browser set to reject cookies and you have your store configured in a way that makes it not work properly in such cases. Care to provide a link to your store so we can look? <{POST_SNAPBACK}> www.phonebee.com I tested the website by rejecting all cookies in the "internet options" for Internet Explorer. Link to comment Share on other sites More sharing options...
stevel Posted March 3, 2005 Share Posted March 3, 2005 I can't reproduce a problem, with or without cookies. Do you have your web access log showing this customer's entries? If so, send them to me in a PM. Also, do you have Prevent Spider Sessions true in admin? What spiders.txt are you using? Any URL rewriting in .htaccess? Steve Contributions: Country-State Selector Login Page a la Amazon Protection of Configuration Updated spiders.txt Embed Links with SID in Description Link to comment Share on other sites More sharing options...
phonebee Posted March 3, 2005 Author Share Posted March 3, 2005 [first off: that same customer was able to log in and make a purchase] [i'm guessing it's an user error, not an OSC error *crossing-fingers*] [but I would like to really make sure it's not an OSC error] ------------------------------------------------------------------------------ I too could not recreate the problem no matter what setting I tried. Neither could couple other testers. I do have Prevent Spider Sessions to "true". No, URL rewriting in .htaccess Here is the spiders.txt file abot ebot nbot obot rbot sbot crawl slurp spider acoon ah-ha.com ahoy altavista ananzi anthill appie arachnophilia arale araneo aranha architext aretha arks aspseek asterias atn atomz augurfind backrub bannana_bot big brother bjaaland blackwidow bloodhound booch bradley calif cassandra churl cienciaficcion cmc collective combine system computingsite cusco deepindex deweb diamondbot die blinde kuh digger docomo download express dwcp ebiness e-collector emacs-w3 search engine esther evliya celebi ezresult felix ide ferret fetchrover fido fireball fish search fouineur funnelweb gazz gcreep getterroboplus geturl goforit golem grabber grapnel griffon gromit grub gulliver hamahakki harvest havindex hku www octopus html index html_analyzer htmlgobble hubater hyper-decontextualizer ia_archiver ibm_planetwide iconsurf iltrovatore image.kapsi.net imagelock incywincy indexer infobee informant infoseek ingrid inktomisearch.com inspector web intelliagent internet shinchakubin ip3000 iron33 israeli-search jack javabee jetbot jumpstation katipo kdd-explorer kilroy knowledge kototoi labelgrabber lachesis larbin legs libwww-perl linkalarm link validator linkscan linkwalker lockon lycos magpie mantraagent marvin/ mattie mediafox mercator merzscope mnogosearch moget monster moose motor muncher muscatferret mwd.search myweb nameprotect nationaldirectory nazilla ncsa beta nec-meshexplorer nederland.zoek netcarta webmap engine netmechanic netresearchserver netscoop newscan-online ng/ nhse nomad npbot nutch nzexplorer occam open text openfind orb search osis-project pack rat pageboy parasite partnersite patric pear. pegasus peregrinator pgp key agent phantom phpdig picosearch piltdownman pimptrain pinpoint pioneer piranha plumtreewebaccessor polybot pompos poppelsdorf poppi popular iconoclast psbot rambler raven search roach road runner roadhouse robbie robofox robozilla rules scooter scrubby search. searchbot searchprocess seeker semanticdiscovery senrigan sg-scout shai'hulud shark sidewinder sift simmany site searcher site valet sitetech-rover skymob.com sleek snooper sohu speedfind spyder steeler/ suke suntek supersnooper surfnomore sven szukacz tach black widow tarantula templeton teoma t-h-u-n-d-e-r-s-t-o-n-e titan titin tkwww toutatis t-rex tutorgig ucsd udmsearch ultraseek url check vagabondo valkyrie verticrawl victoria vision-search voyager/ w3c_validator w3m2 w3mir wallpaper wanderer web core web hopper web wombat webbandit webcatcher webcopy webfoot weblayers weblinker weblog monitor webmirror webquest webreaper websitepulse websnarf webstolperer webvac webwalk webwatch webwombat webzinger whatuseek whizbang whowhere wild ferret wire worldlight wwwc xenu xget xift yandex zao/ zippp zyborg ! spiders.txt Contribution version 2005-01-01 Link to comment Share on other sites More sharing options...
stevel Posted March 3, 2005 Share Posted March 3, 2005 From the evidence so far, your osCommerce store is fine. I do suggest, though, that you keep up to date on the spiders.txt, as I've released several updates since the one you have. Subscribing to the announcements topic is a good way to do that. Steve Contributions: Country-State Selector Login Page a la Amazon Protection of Configuration Updated spiders.txt Embed Links with SID in Description Link to comment Share on other sites More sharing options...
phonebee Posted March 3, 2005 Author Share Posted March 3, 2005 thanks for the tip. i'll do that right now Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.