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SSL Issues


Andge

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Hello,

 

upon checkout, when leaving my site to go to the credit card page (which is on a different server/site) after filling out the CC details and clicking to approve the transaction, I get the SSL error which says the page contains both secure and nonsecure items and if I want to view the nonsecure or not, if I say no, the page will not load and create an error.

 

The only way we knew how to fix this prob was by putting the whole site behind SSL BUT as we all know, this slows the site down.

 

Is there anyway to correct this problem without have the whole site behind SSL?

 

Thanks

Andrew.

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You need to find out why certain images are being referenced http:// and others are https://

 

The most common reason is that you've manually entered an image and referenced it with http://yourserver.com/path/file instead of /path/file .

 

If you click "no" to display both HTTP and HTTPS object, it will probably be pretty evident where the problem is. If not, do a "view source" and search for http:// items.

 

-jared

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You need to find out why certain images are being referenced http:// and others are https://

 

The most common reason is that you've manually entered an image and referenced it with http://yourserver.com/path/file instead of /path/file .

 

If you click "no" to display both HTTP and HTTPS object, it will probably be pretty evident where the problem is. If not, do a "view source" and search for http:// items.

 

-jared

 

Yeah true, and if it were my site that the credit card page were on, I'd fix it, however, it's the payment processing companies site and I have no control over what they do.

 

Is there anything I can do from my end to correct this?

 

Thanks,

Andrew

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I'd tell them that you don't trust the security of their site due to these messages. That might light a fire under them. Then again, maybe not. It will probably give you a fair idea of what type of customer service you can expect from them, though.

 

-jared

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I'd tell them that you don't trust the security of their site due to these messages.  That might light a fire under them.  Then again, maybe not.  It will probably give you a fair idea of what type of customer service you can expect from them, though.

 

-jared

 

Don't forget that this error doesn't appear if my whole site is behind SSL. Could it be that my success.php is unsecure, so when I click the "process transaction" button on their site (the next page to be viewed is success.php on my site) since their secure site has to reconnect with my nonsecure site, this error message is created?

 

How would I go about securing success.php? If you aggree with this theory.

 

Thanks

Andrew

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This problem is sometimes caused by a call to a non-secure image (logo?) from your site to your processor's payment page. Check the configuration options through your payment processor control panel.

 

HTH

 

Matti

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