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Extra weight added to product weight


sargenle

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Good morning.

 

I am having a problem with the weight of my products.

 

I went into admin to configuration and looked up tare weight under Shipping/Packing to see if something was in there that might have added to the weight but it is set to zero.

 

I wanted to make sure that my database was not the problem so I went to the products table and the weights are right, there is only one weight that is 2 lbs.

 

So I do not know why UPS and USPS both show 2.2lbs.

 

Anyone have a solution?

 

Leon Sargent

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There is a default setting, perhaps for large packages or something that adds 10% to the weight. Sounds like this might be what is messing you up. I'm sorry I can't be more specific, but it has been quite a while since I set up my shipping and dealt with these specifics. Check over your configuration table in the database, I think that's where it is.

 

Jeremy

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There is a default setting, perhaps for large packages or something that adds 10% to the weight.  Sounds like this might be what is messing you up.  I'm sorry I can't be more specific, but it has been quite a while since I set up my shipping and dealt with these specifics.  Check over your configuration table in the database, I think that's where it is.

 

Jeremy

 

Your right. It was large packages added 10% or .2lbs to my weights.

 

I have set it to zero and all it back to normal.

 

Thank you.

 

Leon Sargent

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