shinomen Posted February 22, 2005 Share Posted February 22, 2005 I setup OS commerce, and have my paypal module activated. When I submit an order, it takes me to paypal's website where I can choose to login and pay with paypal or use a credit card. I click on use credit card and it goes to the next step that asks for my billing information. Is the paypal module supposed to pass the shipping information that I have already collected from the customer, to the paypal website?? Or do I have to enable another feature, or change a setting somewhere? Thanks Quote Link to comment Share on other sites More sharing options...
RikR Posted February 22, 2005 Share Posted February 22, 2005 You should install the PayPal IPN module for other reasons. It does pass the address info also. osCommerce PayPal IPN Module v1.0 For 2.2MS2 http://www.oscommerce.com/community/contributions,2679 Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
shinomen Posted February 23, 2005 Author Share Posted February 23, 2005 Ah, someone else from NC. I'm in Elizabeth City. :) I've installed Paypal IPN and I've setup a sandbox account to test with. I tried to order a product and when I click to confirm the order it takes me to the paypal page where I can select whether or not I want to pay with paypal or use a credit card. I selected credit card. It took me to the next page and asks me to type in my billing information. This is what I want to have filled in with the customers' information when they reach this page. So I ended up filling in the info myself and finished the process. The only other thing I saw, which is not that big of a deal (but would be nice to have) is for Shipping Address, it had "No Shipping Address". It didn't give me a chance on the paypal checkout to enter in my shipping address, only billing. (So I'm guessing that's why it says "No Shipping Address") As far as setting up the paypal IPN info under OScommerce, the only thing I haven't filled in is: Your Private Key Your Public Certificate PayPals Public Certificate Your PayPal Public Certificate ID Working Directory Is this necessary to make this work? Could this be why I'm getting this slight problem. Thanks Quote Link to comment Share on other sites More sharing options...
RikR Posted February 23, 2005 Share Posted February 23, 2005 If you do not have encryption turnned on, you do not need to fill those in. When you do decide to encrypt, you will need to, and upload the certficate to PayPal, etc. Sorry about the wrong info on the address transfer. I'll have to go back and look at that again. You live in a nice area. Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
poorman Posted March 1, 2005 Share Posted March 1, 2005 (edited) I do get the billing info passed to the CC form, but no shipping address.. I have the same problem and not sure what is going on. I have the latest IPN installed, sandbox running but when I do a transaction I get the "no shipping address information" plus the edit button, I would think that will really make people think they need to edit that, but even if you do it sends you back with the same "no shipping address information" on the screen after filling out the form. Is this common? or do I have something not setup? Thanks. Edited March 1, 2005 by poorman Quote The way of life, and the way we work for you. Link to comment Share on other sites More sharing options...
poorman Posted March 2, 2005 Share Posted March 2, 2005 The exact wording is: Shipping Address: No Shipping Address [edit] I do get the billing info passed to the CC form, but no shipping address.. I have the same problem and not sure what is going on. I have the latest IPN installed, sandbox running but when I do a transaction I get the "no shipping address information" plus the edit button, I would think that will really make people think they need to edit that, but even if you do it sends you back with the same "no shipping address information" on the screen after filling out the form. Is this common? or do I have something not setup? Thanks. <{POST_SNAPBACK}> Quote The way of life, and the way we work for you. Link to comment Share on other sites More sharing options...
RikR Posted March 2, 2005 Share Posted March 2, 2005 Why do you need the shipping address sent to PayPal? Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
RikR Posted March 2, 2005 Share Posted March 2, 2005 I misspoke above. I do not believe the osC Paypal IPN module sends the shipping address to PayPal. Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
poorman Posted March 2, 2005 Share Posted March 2, 2005 The bad part is that the PayPal page says there is no shipping address and has an edit button for it. As a buyer I would think if it is not there it will not get shipped to me, but if you use the edit button and add your details when it returns to the page it still says that there is no shipping information. I really just want to know if everyone using the PayPal IPN is getting this issue? Or, is this a PayPal issue that I have to bring up with them? Thanks. Quote The way of life, and the way we work for you. Link to comment Share on other sites More sharing options...
RikR Posted March 2, 2005 Share Posted March 2, 2005 I agree. My experience has been the same. I get the ship address from the email my store sends me, or by looking up the order. But I agree this will bother customers. When it looks like something is not working, many will quit. Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
RikR Posted March 2, 2005 Share Posted March 2, 2005 If the customer has a PayPal account, and logs into it, I believe you get their verified address. But, if they pay with a credit card, and do not log in, you get no shipping address. Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
poorman Posted March 2, 2005 Share Posted March 2, 2005 Thanks for the input RikR, I was going to go just with PayPal IPN to get started, but now I really need to think about that. If the customer has a PayPal account, and logs into it, I believe you get their verified address. But, if they pay with a credit card, and do not log in, you get no shipping address. <{POST_SNAPBACK}> Quote The way of life, and the way we work for you. Link to comment Share on other sites More sharing options...
ronr1999 Posted March 15, 2005 Share Posted March 15, 2005 Thanks for the input RikR, I was going to go just with PayPal IPN to get started, but now I really need to think about that. <{POST_SNAPBACK}> I'm doing exactly the same and seeing the same re-enter of addresses. This is not acceptable and I will be looking at other options. RonR Quote Link to comment Share on other sites More sharing options...
xtacy Posted March 17, 2005 Share Posted March 17, 2005 There is a work around for the shipping address to be passed to paypal. Do a search for shipping address paypal ipn and you will find the work around. I don't remember it off the top of my head. Quote Link to comment Share on other sites More sharing options...
ronr1999 Posted March 18, 2005 Share Posted March 18, 2005 There is a work around for the shipping address to be passed to paypal. Do a search for shipping address paypal ipn and you will find the work around. I don't remember it off the top of my head. <{POST_SNAPBACK}> Just to clarify... I'm using osCommerce PayPal IPN Module and this is where I see the issue with the Shipping Address. And I've looked and searched and spend many hours and I do not see any work-around for this issue. Again, the issue is that it's possible for the customer to change the shipping address in PayPal and this info does not get passed back. I'd rather see no shipping address at all when they go to PayPal. RonR Quote Link to comment Share on other sites More sharing options...
RikR Posted March 18, 2005 Share Posted March 18, 2005 There is a work around for the shipping address to be passed to paypal. Do a search for shipping address paypal ipn and you will find the work around. I don't remember it off the top of my head. <{POST_SNAPBACK}> Actually, I don't think this could be correct. Ther has been a contribution uploaded that will populate the billing address for someone registering for Paypal, but I don't think it passes the shipping address. (This is a contribution add on to the osC PayPal IPN contribution) See: osCommerce PayPal IPN Module v1.0 For 2.2MS2 http://www.oscommerce.com/community/contributions,2679 It is my understanding that the shipping address can not be passed to PayPal on a transaction where the customer is using a credit card, and not a PayPal account. In the case where the customer is using a PayPal account, the shipping address is the address on file with their PayPal account. Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
ronr1999 Posted March 18, 2005 Share Posted March 18, 2005 (edited) It is my understanding that the shipping address can not be passed to PayPal on a transaction where the customer is using a credit card, and not a PayPal account. Not true. It is passed. The real problem here is that PayPal will show the billing address and the shipping address and if the customer changes any address information within PayPal then this new info WILL NOT get passed back to osC. Not a good thing ! RonR Edited March 18, 2005 by ronr1999 Quote Link to comment Share on other sites More sharing options...
RikR Posted March 19, 2005 Share Posted March 19, 2005 Is the shipping address passed from osC to PayPal only when the extra contribution add on I mentioned above is installed? I am not using it, and do know that in my situation it is not being passed to Paypal. Does the PayPal email show the address that the customer finals out with? Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
ronr1999 Posted March 19, 2005 Share Posted March 19, 2005 (edited) Is the shipping address passed from osC to PayPal only when the extra contribution add on I mentioned above is installed? I am not using it, and do know that in my situation it is not being passed to Paypal. Does the PayPal email show the address that the customer finals out with? <{POST_SNAPBACK}> The shipping and billing address is passed to PayPal with standard osC IPN. Any changes that the customer makes to billing OR shipping addresses within PayPal is NOT passed back to osC or in any emails. RonR Edited March 19, 2005 by ronr1999 Quote Link to comment Share on other sites More sharing options...
ronr1999 Posted March 25, 2005 Share Posted March 25, 2005 I am giving up PayPal and going to ECHO. So much simpler for me and for customers. If this address "problem" gets resolved then I will again look at offering PayPal. RonR Quote Link to comment Share on other sites More sharing options...
RikR Posted March 25, 2005 Share Posted March 25, 2005 The shipping and billing address is passed to PayPal with standard osC IPN. Any changes that the customer makes to billing OR shipping addresses within PayPal is NOT passed back to osC or in any emails. RonR <{POST_SNAPBACK}> In many tests I have done I have never seen the shipping address sent to Paypal by the osc PayPal IPN module. I always get the "no shipping address" on the PayPal page. I have no idea why it is appraently working for some and not working for others. Quote Rik Rasmussen Link to comment Share on other sites More sharing options...
Guest Posted March 30, 2005 Share Posted March 30, 2005 This too is a problem for me on a new store for a customer. I have my own store, and it does indeed pass the shipping address with whatever IPN version I am using. I do not understand why this support was removed???? We need to know WHERE to ship the items!! ?? Quote Link to comment Share on other sites More sharing options...
ronr1999 Posted March 30, 2005 Share Posted March 30, 2005 (edited) Yes it does say "No Shipping Address" but if you click on the button just below it ("Make Changes") then the address will appear. Very confusing... I've talked to PayPal about this confusion and the tech guy will/has send this to the product manager for review. And, a bug has been filed against this contrib due to the fact that if the customer does make any address changes in PayPal then they will not get passed back to osC. BTW, this also applies to the billing address. No address changes in PayPal will get back to osC !! My feeling is that we DO NOT want the customer to see ANY ADDRESS when they go to PayPal. We've already collected address info in osC . In file: catalog/includes/modules/payment/paypal_ipn.php You can change " $parameters['no_shipping'] = 'X';" where "X" = 0, 1, or 2 I believe that "1" is our default and that will show: "No shipping address". The other two will show addresses. Hope that this helps RonR Edited March 30, 2005 by ronr1999 Quote Link to comment Share on other sites More sharing options...
Guest Posted March 30, 2005 Share Posted March 30, 2005 WHY do we not want the customer to see shipping address? To me, this makes ZERO sense. Everyone is stupid when it comes to things like this. If I'm on someones store and I goto checkout and it says "NO SHIPPING ADDRESS". I'm not going to finish the transaction because it appears they seller won't know where to ship it! Who cares if it's redundant information and it's being sent by oscommerce. 90% of the people I have set this up for prefer NOT to use the admin side of oscommerce (when it comes to order processing). It's just too much for them. They just want the paypal notice, so they can print, file, and ship. Why do some people insist on telling the user what they want? At the very least it should be an option to turn on or off. I personally like the old IPN module better. Does anyone know if it will work with 2.2? And where I can still find it. I will install it instead if this is not going to be fixed. Or was that the version the one guy wrote who was stealing all the sign up benefits? LOL Oh, well. -Waldog Quote Link to comment Share on other sites More sharing options...
ronr1999 Posted March 30, 2005 Share Posted March 30, 2005 WHY do we not want the customer to see shipping address? To me, this makes ZERO sense. Everyone is stupid when it comes to things like this. If I'm on someones store and I goto checkout and it says "NO SHIPPING ADDRESS". I'm not going to finish the transaction because it appears they seller won't know where to ship it! Who cares if it's redundant information and it's being sent by oscommerce. 90% of the people I have set this up for prefer NOT to use the admin side of oscommerce (when it comes to order processing). It's just too much for them. They just want the paypal notice, so they can print, file, and ship. Why do some people insist on telling the user what they want? At the very least it should be an option to turn on or off. I personally like the old IPN module better. -Waldog <{POST_SNAPBACK}> ========================================= Obviously there are many different ways to go with an online catalog. My only point here is that the current IPN module is broken and I won't use it. RonR Quote Link to comment Share on other sites More sharing options...
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