Site doesn't work since 1 day

[kitchenniche]

Hi there,

 

My site worked properly since about 3 months...

my site always had the name www.kitchenniche.ca/osCommerce

i asked my provider to change the name to www.kitchenniche.ca , so they just had to cut the "/osCommerce"

if you go to www.kitchenniche.ca there is just a part of my index, but no oscommerce shopping cart ... and if you go to www.kitchenniche.ca/osCommerce (my site worked on this domain name) there is just "index of /osCommerce ...

 

I am asking and asking and asking my provider to fix that problem and to help me but their "tips" do not help me

 

Is there somebody who could help me with this? i am really lost and it isn't even my fault, i did not change anything on the page.

 

thank you

 

sandra

[boxtel]

Hi there,

 

My site worked properly since about 3 months...

my site always had the name www.kitchenniche.ca/osCommerce

i asked my provider to change the name to www.kitchenniche.ca , so they just had to cut the "/osCommerce"

if you go to www.kitchenniche.ca there is just a part of my index, but no oscommerce shopping cart ... and if you go to www.kitchenniche.ca/osCommerce (my site worked on this domain name) there is just "index of /osCommerce ...

 

I am asking and asking and asking my provider to fix that problem and to help me but their "tips" do not help me

 

Is there somebody who could help me with this? i am really lost and it isn't even my fault, i did not change anything on the page.

 

thank you

 

sandra

<{POST_SNAPBACK}>

 

 

you adjusted your configure.php files accordingly ?

[kitchenniche]

you adjusted your configure.php files accordingly ?

<{POST_SNAPBACK}>

 

hi, thanks for reply

 

no i didn't do anything, the guys from the provider told me they could change the name from www.kitchenniche.ca/osCommerce to www.kitchenniche.ca and they did not tell me to do anything. so what do i have to do on the configure.php file?

[bobg7]

I went to www.kitchenniche.ca/osCommerce and it lists the files but it looks like there may be some files missing like index.php for 1.

 

I can only hope the you or your host did a complete backup before making any moves and restore it for now.

 

Also do a search in the forum on how to do what you are trying to do.

[boxtel]

hi, thanks for reply

 

no i didn't do anything, the guys from the provider told me they could change the name from www.kitchenniche.ca/osCommerce to www.kitchenniche.ca and they did not tell me to do anything. so what do i have to do on the configure.php file?

<{POST_SNAPBACK}>

 

well, it depends on what your host actually did.

 

did they move your directory structure from /oscommerce to / ?

 

what is your configure.php saying now and where is your index.php located now ?

[kitchenniche]

well, it depends on what your host actually did.

 

did they move your directory structure from /oscommerce to / ?

 

what is your configure.php saying now and where is your index.php located now ?

<{POST_SNAPBACK}>

 

I do not now what my host acutally did.

 

index.php is in public_html

 

configure.php says:

 

<?php

/*

$Id: configure.php,v 1.14 2003/07/09 01:15:48 hpdl Exp $

 

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://kitchenniche.ca');

define('HTTPS_SERVER', 'https://kitchenniche.ca');

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'http://kitchenniche.ca');

define('HTTPS_COOKIE_DOMAIN', 'https://kitchenniche.ca');

define('HTTP_COOKIE_PATH', '/');

define('HTTPS_COOKIE_PATH', '/');

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

define('DIR_WS_HTTPS_CATALOG', '/osCommerce/');

define('DIR_WS_IMAGES', '/osCommerce/images/');

define('DIR_WS_ICONS', '/osCommerce/icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'localhost');

define('DB_SERVER_USERNAME', 'kitchenn_osc2');

define('DB_SERVER_PASSWORD', 'LgvepHwh5f');

define('DB_DATABASE', 'kitchenn_osc2');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql');

?>

[boxtel]

I do not now what my host acutally did.

 

index.php is in public_html

 

configure.php says:

 

<?php

/*

  $Id: configure.php,v 1.14 2003/07/09 01:15:48 hpdl Exp $

 

  osCommerce, Open Source E-Commerce Solutions

  http://www.oscommerce.com

 

  Copyright ? 2003 osCommerce

 

  Released under the GNU General Public License

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://kitchenniche.ca');

define('HTTPS_SERVER', 'https://kitchenniche.ca');

  define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'http://kitchenniche.ca');

define('HTTPS_COOKIE_DOMAIN', 'https://kitchenniche.ca');

define('HTTP_COOKIE_PATH', '/');

define('HTTPS_COOKIE_PATH', '/');

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

define('DIR_WS_HTTPS_CATALOG', '/osCommerce/');

define('DIR_WS_IMAGES', '/osCommerce/images/');

define('DIR_WS_ICONS', '/osCommerce/icons/');

  define('DIR_WS_INCLUDES', 'includes/');

  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

  define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

  define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'localhost');

define('DB_SERVER_USERNAME', 'kitchenn_osc2');

define('DB_SERVER_PASSWORD', 'LgvepHwh5f');

define('DB_DATABASE', 'kitchenn_osc2');

  define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql');

?>

<{POST_SNAPBACK}>

 

 

given this configure.php your root directory (where index.php should be) is located in your domain name/oscommerce/

 

is it still in that directory ?

if your host moved those files into the / directory (your domain name/) then you need to make sure they moved it correctly and change :

 

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

define('DIR_WS_HTTPS_CATALOG', '/osCommerce/');

define('DIR_WS_IMAGES', '/osCommerce/images/');

define('DIR_WS_ICONS', '/osCommerce/icons/');

 

to

 

define('DIR_WS_HTTP_CATALOG', '/');

define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', 'icons/');

[kitchenniche]

given this configure.php your root directory (where index.php should be) is located in  your domain name/oscommerce/

 

is it still in that directory ?

if your host moved those files into the / directory (your domain name/) then you need to make sure they moved it correctly and change :

 

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

define('DIR_WS_HTTPS_CATALOG', '/osCommerce/');

define('DIR_WS_IMAGES', '/osCommerce/images/');

define('DIR_WS_ICONS', '/osCommerce/icons/');

 

to

 

define('DIR_WS_HTTP_CATALOG', '/');

define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', 'icons/');

<{POST_SNAPBACK}>

 

 

configure.php is in /public_html/osCommerce/includes

 

so i am not quite sure what to do

[boxtel]

configure.php is in /public_html/osCommerce/includes

 

so i am not quite sure what to do

<{POST_SNAPBACK}>

 

 

so your index.php is still in /public_html/oscommerce/ ?

 

If that is the case, I have no idea what your host actually did then because that is how your configure.php is setup.

 

your server name always was :

 

define('HTTP_SERVER', 'http://kitchenniche.ca');

 

(not sure why you removed the www though.)

 

and your root directory always was :

 

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

[kitchenniche]

so your index.php is still in /public_html/oscommerce/ ?

 

If that is the case, I have no idea what your host actually did then because that is how your configure.php is setup.

 

your server name always was :

 

define('HTTP_SERVER', 'http://kitchenniche.ca');

 

(not sure why you removed the www though.)

 

and your root directory always was :

 

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

<{POST_SNAPBACK}>

 

No my index.php is in /public_html (not in /public_html/osCommerce)

could that be the problem? so would i have to put the index.php in /public_html/osCommerce instead of /public_html ?

[boxtel]

No my index.php is in /public_html (not in /public_html/osCommerce)

could that be the problem? so would i have to put the index.php in /public_html/osCommerce instead of /public_html ?

<{POST_SNAPBACK}>

 

 

well, that depends on what they did.

 

normally you had this structure :

 

public_html/oscommerce/index.php etc...

public_html/oscommerce/includes/configure.php etc....

 

so your oscommerce directory was your root with the index.php and all the other pages and underneath that your would have the includes directory where configure.php should be and more directories.

 

now, if your host moved EVERYTHING 1 level up then you could just remove the oscommerce/ part out of the directory tree.

 

that means that index.php is now in public_html/ directory but it also means that configure.php should be in the public_html/includes/ directory.

 

If they did all that right, then you need to change the configure.php files to remove the oscommerce/ from the paths so that OSC knows that now your root is / and no longer oscommerce/

[kitchenniche]

If they did all that right, then you need to change the configure.php files to remove the oscommerce/ from the paths so that OSC knows that now your root is / and no longer oscommerce/

<{POST_SNAPBACK}>

 

so i would need to change: (in configure.php)

 

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

define('DIR_WS_HTTPS_CATALOG', '/osCommerce/');

define('DIR_WS_IMAGES', '/osCommerce/images/');

define('DIR_WS_ICONS', '/osCommerce/icons/');

 

to:

 

define('DIR_WS_HTTP_CATALOG', );

define('DIR_WS_HTTPS_CATALOG', );

define('DIR_WS_IMAGES', '/images/');

define('DIR_WS_ICONS', '/icons/');

 

?

 

i am not actually used to do things like that so i just do not want to make any errors...

 

and thanks for your help anyways. guess you should be my host

[boxtel]

so i would need to change: (in configure.php)

 

define('DIR_WS_HTTP_CATALOG', '/osCommerce/');

define('DIR_WS_HTTPS_CATALOG', '/osCommerce/');

define('DIR_WS_IMAGES', '/osCommerce/images/');

define('DIR_WS_ICONS', '/osCommerce/icons/');

 

to:

 

define('DIR_WS_HTTP_CATALOG', );

define('DIR_WS_HTTPS_CATALOG', );

define('DIR_WS_IMAGES', '/images/');

define('DIR_WS_ICONS', '/icons/');

 

?

 

i am not actually used to do things like that so i just do not want to make any errors...

 

and thanks for your help anyways. guess you should be my host

<{POST_SNAPBACK}>

 

 

to :

 

define('DIR_WS_HTTP_CATALOG', '/');

define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', '/images/');

define('DIR_WS_ICONS', '/icons/');

 

but make sure that wat was in your oscommerce/includes/ directory is now in your includes/ directory because if configure.php is still in oscommerce/includes/ directory then they did not do it right.