Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Cant find orders


justmake

Recommended Posts

Whenever people choose bank transfer as a payment option i cant find the order anyware.

On the home screen of admin it says there is orders but when i click on ORDERS there is nothing there.

I get the order process email which is allowing me to still function but i want to get this sorted out.

Can someone help me

 

Cheers

 

Luke

Link to comment
Share on other sites

Is this Australian bank transfer? I take it you get the money?

 

Do you get emails about the order? Or do you just see an order number >0 in the Admin menu?

 

Have you verified that the order got out of their shopping cart? Maybe the products are still in it? Go check a payment and then that person's cart in the database.

 

Also check the orders table and see if there are any there?

 

Then come back and tell me!

Link to comment
Share on other sites

Yes Australian Bank Transfer.

Yeah i get an email that tells me there is an order.

I have tested it out using my test account and it all goes through ok, you get the invoice email and everything is fine, it says there is an order on the admin home page but when you click on it, there is no order there.

 

?

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...