Hypnotizer Posted February 13, 2005 Share Posted February 13, 2005 Hello all. My first post here. This forum has been a big help so far in helping me to get my store working properly and I have found it to be a source of great tips. I've been inspired today to post as I tried searching all through the forums for an answer to a problem I am having and I am coming up short. It seems that several customers on my store are being redirected back to the homepage regardless of which link they click on - they can't view products and they can't even use the contact link. Has anyone experienced this before? I keep thinking it is a cookie issue, but I am not sure as it keeps on hapening. Here are 2 pieces of user feedback, any help or advice is greatly appreciated: every time I try to look at something, it brings me back to the log-in. When I log-in, it brings me right back to the log-in. I can't even click on the contact us option to e-mail you. Any suggestions? Whenever I try to click on an item, it sends me to the log-in page. It does this even after I've logged in! I just want to buy things, why won't you let me buy things!!!! Thanks in advance! -J Link to comment Share on other sites More sharing options...
Guest Posted February 13, 2005 Share Posted February 13, 2005 What is your URL? Bobby Link to comment Share on other sites More sharing options...
Hypnotizer Posted February 13, 2005 Author Share Posted February 13, 2005 Clcik here for my store I think it may be a problem with only certain browsers... I have tried IE, Netscape & Firfox Anyone have AOL to test? Thanks again -J Link to comment Share on other sites More sharing options...
Guest Posted February 20, 2005 Share Posted February 20, 2005 Clcik here for my store I think it may be a problem with only certain browsers... I have tried IE, Netscape & Firfox Anyone have AOL to test? Thanks again -J <{POST_SNAPBACK}> I have the identical issue with AOL. It's an aol browser issue. I desperately need the same help, as we're spending a considerable amount on CPC advertising and the bounce rate for AOL users is like 95%!! - (The 5% is the few smart(er) ones that try it in a different brower) Here is my site as well Flyer Faucet My old site doesn't do that ( Flyer Faucet - Old Site ), and the only difference is that the Session is attached through all of the pages from STS with the $sid tag. I'm assuming it's a session issue, does anyone have any ideas? Link to comment Share on other sites More sharing options...
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