Guest Posted February 11, 2005 Share Posted February 11, 2005 Please HELP! I have installed Austin R. cc module v 1.7. I have attempted to run a test and debug with the test credit card numbers. I get an error message highlighted in red that says there was a problem processing your credit card. Is this suppose to happen? I realize that the transactions will not really take place, however, I would like to see what should be happening. Do I need to make changes on the merchant side of the account before the transactions can be processed? (Go to my merchant account and make changes)? This is in reference to the payment gateway for Authorize.net. I have started with a clean reinstall of the program. Any suggestions or previous experience in this area. Thanks in advance. Would really like to get the store up and running and this is all new to me. :'( Link to comment Share on other sites More sharing options...
Guest Posted February 12, 2005 Share Posted February 12, 2005 You shouldn't get that error message from running a test transaction. I would start with athorize.net, and check with them first. NaturalSamba.com Link to comment Share on other sites More sharing options...
windberg Posted July 28, 2005 Share Posted July 28, 2005 Please HELP!I have installed Austin R. cc module v 1.7. I have attempted to run a test and debug with the test credit card numbers. I get an error message highlighted in red that says there was a problem processing your credit card. Is this suppose to happen? I realize that the transactions will not really take place, however, I would like to see what should be happening. Do I need to make changes on the merchant side of the account before the transactions can be processed? (Go to my merchant account and make changes)? This is in reference to the payment gateway for Authorize.net. I have started with a clean reinstall of the program. Any suggestions or previous experience in this area. Thanks in advance. Would really like to get the store up and running and this is all new to me. :'( <{POST_SNAPBACK}> Did you finally get some help on this problem? If so, I would appreciate some guidance; I am having the same problem Link to comment Share on other sites More sharing options...
Guest Posted July 28, 2005 Share Posted July 28, 2005 better off not to use the test and debug, just create a product for $1.00 and run it thru on your cc, you can always go back in and reverse the charge. makes it much easier to watch the real thing and troubleshoot. make sure you regenerate a new transaction key, that can cause lots of troubles. Link to comment Share on other sites More sharing options...
windberg Posted July 28, 2005 Share Posted July 28, 2005 better off not to use the test and debug, just create a product for $1.00 and run it thru on your cc, you can always go back in and reverse the charge. makes it much easier to watch the real thing and troubleshoot.make sure you regenerate a new transaction key, that can cause lots of troubles. <{POST_SNAPBACK}> I have over 170 products entered. Not one of them will go through. I just get the error at checkout about it being an undetermined error. I have changed the keys several times, always deleting the old one, copying the key at authnet and pasting it in the key field in the auth payment module. What did you do to finally get the red bar of failure to go away and actually let the order post? Michael Link to comment Share on other sites More sharing options...
windberg Posted July 28, 2005 Share Posted July 28, 2005 Please HELP!I have installed Austin R. cc module v 1.7. I have attempted to run a test and debug with the test credit card numbers. I get an error message highlighted in red that says there was a problem processing your credit card. Is this suppose to happen? I realize that the transactions will not really take place, however, I would like to see what should be happening. Do I need to make changes on the merchant side of the account before the transactions can be processed? (Go to my merchant account and make changes)? This is in reference to the payment gateway for Authorize.net. I have started with a clean reinstall of the program. Any suggestions or previous experience in this area. Thanks in advance. Would really like to get the store up and running and this is all new to me. :'( <{POST_SNAPBACK}> Have you ever found a solution to the red bar error? I can't seem to get rid of it here. Michael Link to comment Share on other sites More sharing options...
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