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The e-commerce.

Can't import database (New Installation)


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Ok, this is what I did:


I uploaded the "catalog" folder to my domain.


Opent my browser and went to: www.mydomain.com/catalog/install


I started the installation...


Set both options:

Import Catalog Database & Automatic Configuration


Okay, this is where the trouble begins...


Database Server: (My host ip adress)

Username: user01 (My username)

Password: mypass01 (My password)

Databasename: domain_nl_-_shop


Persistent Connections: NO

Session Storage: Database


Clicked on Continue and this is what it say:


New Installation


Database Import


A test connection made to the database was NOT successful.


The error message returned is:


Access denied for user: 'user01@dutch28.digitalus.nl' (Using password: YES)


Please click on the Back button below to review your database server settings.


If you require help with your database server settings, please consult your hosting company.




I know FOR SURE the host-IP, username, password and databasename are correct...


Anyone knows what the problem could be?


Thanks in advance!





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