Guest Posted February 5, 2005 Posted February 5, 2005 Is it possible for the customer to log into their accoutn and check the order status? How can I make the changes to the updates for example ( processing,packing,shipping,shipped) Also when it is marked shipped is it possible to add the tracking nubmer and send an e-mail conformation?
bglkk Posted February 5, 2005 Posted February 5, 2005 Hi: 1) Yes, this is a default feature. 2) When you edit an order in admin, there is a dropdown for changing the order status. The customer can see the changed status when they login, and you can also notify them of a change via email. You can insert a new order status entry or edit existing wording under Localization in admin. 3) Yes, you can add a tracking number as a comment when you edit an order in admin. You can also send comments to the customer via email. You might also look at the UPS XML Order Tracking contribution--very nice. "Buy the ticket, take the ride..." -HST
Guest Posted February 5, 2005 Posted February 5, 2005 So How do I change the drop down list to the options that I want in there? Is this a little mroe diffacult?
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