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unable to obtain a rate quote for UPS shipping


kathychen

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Hi,

I have enabled UPS for shipping cost (by weight) but when i check out with an item this is what it says

"United Parcel Service "

We are unable to obtain a rate quote for UPS shipping.

Please contact the store if no other alternative is shown

 

what do i need to do to make it work?

 

Thank you in advance

Kathy

Best Regards,

Kathy

 

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Do you have a UPS account? Thats a start..

Hi,

I have enabled UPS for shipping cost (by weight) but when i check out with an item  this is what it says

"United Parcel Service  "

We are unable to obtain a rate quote for UPS shipping.

Please contact the store if no other alternative is shown

 

what do i need to do to make it work?

 

Thank you in advance

Kathy

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  • 1 month later...
You don't need an account for UPS shipments.  It uses a cgi script on the UPS server to get the quotes based on the information given to the cgi script.

 

I think you are thinking of the USPS module, it needs an account.

 

 

Does OSCom UPS module support shipping rate quotes from countries outside the US shipping to countries outside the US? For example, a package shipping from Netherlands to Belgium?

 

We seem to be getting the same error.

 

-Ryan

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