Downloads

[Guest]

I have setup the download section of config and set redirect to yes since im on a linux server.

 

I put the file name into attributes section and set download number and expiry. I then bought the product in the shop and changed order status to delivered in orders section in admin.

 

Now i go into My account bit and click on the order but it does not offer a link to download or anything.

 

Any ideas?

[Guest]

bump

[ozcsys]

I have setup the download section of config and set redirect to yes since im on a linux server.

 

I put the file name into attributes section and set download number and expiry. I then bought the product in the shop and changed order status to delivered in orders section in admin.

 

Now i go into My account bit and click on the order but it does not offer a link to download or anything.

 

Any ideas?

<{POST_SNAPBACK}>

 

Have you enabled downloads in your admin?

[Guest]

Yes i set it up in admin with redirect true also since im on linux

[Guest]

:rolleyes:

[OceanRanch]

Product weight set to zero?

 

Tom

[Guest]

No Product Weight entered.

[Guest]

 

Here is order page but i cant see a download link.....

[OceanRanch]

Check both download directories (download and pub) and make sure they are readable/writable by all.

 

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

Also, check that you have placed the download file (case sensitive) in the download directory and checked the name against what you put in the products attribute.

 

Tom

[Guest]

Ok checked file and set the CHMOD to 777 for both (was 757 on download folder)

 

Ive doubled checked name of file etc but im not seeing any link as to where to download. Can anyone tell me where it should be?

[Guest]

Can anyone offer some help even to get the Download bit to show on the order page as i dont even see that (as per screenshot above)!!

 

I think if i can get it to show it will work.

[Guest]

please?

[Warden]

I just got over the same problem, but I'm not sure if it is something else I did.

 

In the Product Attributes page it is NOT enought to just include the ONE attribute for downloading. I had to inlude at least one Product Option menu and then include that in the product attribute.

 

For example, a menu option could be: Do you want this product also sent on CD?" Then the options: Yes, No.

 

With at least one option, the download came up fine.

 

The detailed reason seems to be that without any options on the page, the function to insert the download data into table_orders_products_downloads never runs.

[Guest]

think you have something else setup wrong. i use many sites with virtual only, no options, just the product download.

try using the download controller you will need that down the road

[ozcsys]

No Product Weight entered.

<{POST_SNAPBACK}>

 

Try entering in 0 not just leaving it blank and try setting you tare weight to 0 also.