rickhudson Posted January 17, 2005 Share Posted January 17, 2005 I've recently installed the Held Orders module on a live shop, due to problems with customers not clicking "Continue" to return back to the shop from the Barclaycard ePDQ credit card system (so no order information was being stored in OSCommerce). However, I have a further problem. Though the Held Orders module is working OK, some customers are clearly changing their minds at the Checkout Confirmation stage. As a result, I have records in the Held Orders database for orders that were not placed. Or, their session expires, so they log back into the system and this creates a duplicate set of held orders records. Does anyone have any ideas how I can correct this, so that the Held Orders information is only stored AFTER they click on Submit in the Checkout Confirmation page, before they hit the Credit Card system? This will eliminate the additional adminstrative effort, deleting all the Held Orders records that were never confirmed as orders. Any help would be much appreciated. Richard Quote Link to comment Share on other sites More sharing options...
♥stubbsy Posted January 18, 2005 Share Posted January 18, 2005 Hi there, Not sure if this is of any use to you but I'm using epdq and have been using the 'recover carts' contrib to get over the problem of people not clicking continue when they place their order. cheers stubbsy Quote Link to comment Share on other sites More sharing options...
Guest Posted December 23, 2005 Share Posted December 23, 2005 does anyone know how to empty the held orders section all at once, after you have already gone through and taken the orders that were needed out? something similar to the way supertracker clears data would be useful :) Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted December 23, 2005 Share Posted December 23, 2005 I don't think there is an option to clear it. You can go into phpmyadmin and empty the held orders tables. Jack Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
Guest Posted December 23, 2005 Share Posted December 23, 2005 well i figured it wasn't part of the original contribution. i was hoping somebody knew how to make a delete feature similar to the supertracker's :) i took a look at it, but the code makes no sense to me Quote Link to comment Share on other sites More sharing options...
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