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osCommerce

The e-commerce.

Can email be sent EVEN IF orders are not complete?


jhdesign

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Posted

I'd like to be able to receive emails in the following situation:

 

Where user's CC (via Authorize.net) was declined, still want to get an email with some information on the transaction.

 

Thanks

Jacob

Posted

Sure...just add the code to the correct function in the module.

 

I've modified several payment modules to either email on decline or internal error and also capture the return in the database (authorization#, error code, etc).

 

Bobby

Posted
Sure...just add the code to the correct function in the module.

 

I've modified several payment modules to either email on decline or internal error and also capture the return in the database (authorization#, error code, etc).

 

Bobby

 

Thanks for the reply.

 

Would you be able to supply me with the code? My php skills and knowledge of OSC structure are not strong at all.

 

Thanks.

Posted

Chemo,

 

I too am interested in this. Any way you can do a contrib on it? BTW I love your work!

 

RW

 

Thanks for the reply.

 

Would you be able to supply me with the code? My php skills and knowledge of OSC structure are not strong at all.

 

Thanks.

Posted

Bobby, I need it too, imagine that :)

 

 

 

Chemo,

 

I too am interested in this.  Any way you can do a contrib on it?  BTW I love your work!

 

RW

Posted

Do you guys want the email only option? That is a simple code and I can pretty much copy and paste the code since it's only a few lines.

 

However, if you want the database integration it depends on which module you're using (as each have different return codes and fields).

 

Let me know and I'll dig it up...

 

Bobby

Posted

Hey Bobby,

 

I'd personally just like the code for a stock install that sends the email regrdless of whether they make it back form PayPal or not....

 

Is that going to work for you?

 

Thanks alot...

 

Do you guys want the email only option?  That is a simple code and I can pretty much copy and paste the code since it's only a few lines. 

 

However, if you want the database integration it depends on which module you're using (as each have different return codes and fields).

 

Let me know and I'll dig it up...

 

Bobby

Posted

Yes I too only require an email be sent with as much info as possible without any DB integration.

 

BTW, I'm using paypal IPN and Authorize.net, so in both instances I'd like an emial be sent if the checkout wasnt completed.

 

Thanks,

Jacob

Posted

PayPal and other IPN's are a completely different animal than directy gateways...I don't know if there is an easy way to send the emails whether they return or not.

 

However, if your client (or yourself) uses a direct response like Authorize.net then it is a simple matter. The original topic was how to capture or email on credit decline and other server errors...that can be done easily.

 

So, can't be used for IPN gateways like PayPal. Sorry :(

 

Bobby

Posted

Story of my life (or lack thereof) hehe

 

 

Thanks bobby.

 

 

PayPal and other IPN's are a completely different animal than directy gateways...I don't know if there is an easy way to send the emails whether they return or not.

 

However, if your client (or yourself) uses a direct response like Authorize.net then it is a simple matter.  The original topic was how to capture or email on credit decline and other server errors...that can be done easily.

 

So, can't be used for IPN gateways like PayPal.  Sorry :(

 

Bobby

Posted

About 50% of my transactions at PayPal fail to complete because the customer refuses to wait to be re-directed.

 

I have warnings and attention images, and yet they still don't wait or click continue.

 

I can't use the PayPal IPN because I have the option type feature installed and it doesn't return the custom text to the orders table. (tried fixing it and blew it up)

 

What's a guyto do here..... Any ideas. It's happening on two of my sites right now, and soon to be a third site.

 

Any wisdom?

Posted

Ouch,

 

I am using paypal right now because that is all I can get out here. Once we move in 2 years I'll go authorize.net.

 

guess I'll just have to wait for it then, Thanks for the info and help Chemo.

 

RW

 

PayPal and other IPN's are a completely different animal than directy gateways...I don't know if there is an easy way to send the emails whether they return or not.

 

However, if your client (or yourself) uses a direct response like Authorize.net then it is a simple matter.  The original topic was how to capture or email on credit decline and other server errors...that can be done easily.

 

So, can't be used for IPN gateways like PayPal.  Sorry :(

 

Bobby

Posted

TJ,

 

If you want to use it, I believe they came up with a solution to option-type feature and OSC PayPal IPN. I would get away from the stock paypal mod asap. I have the fix saved somewhere on my system (going to test it one of these days) so just pm me if you want it.

 

RW

 

About 50% of my transactions at PayPal fail to complete  because the customer refuses to wait to be re-directed.

 

I have warnings and attention  images, and yet they still don't wait or click continue.

 

I can't use the PayPal IPN because I have the option type feature installed and it doesn't return the custom text to the orders table. (tried fixing  it and blew it up)

 

What's a guyto do here..... Any ideas. It's happening on two of my sites right now, and soon to be a third site.

 

Any wisdom?

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