Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

some customers orders slipping past oscommerce


Guest

Recommended Posts

Please help today a customer logged on to my website purchased an item then paid via paypal for which I have confirmation via paypal. But when going into my admin the order is not showing up

 

Can any body please tell me what is happening and why

Link to comment
Share on other sites

Go to your PayPal account and turn on the 'Auto Return' feature. The URL for people to return to is checkout_process.php, but if that doesn't work then use checkout_success.php.

 

What's happened is that someone has finished making a purchase at PayPal without hitting the Continue button to return to your site - no return, no orders transferred back. Hence the Auto Return feature.

 

This doesn't happen with the PayPal IPN, because the return is built into it.

 

Vger

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...