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The e-commerce.

some customers orders slipping past oscommerce


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Please help today a customer logged on to my website purchased an item then paid via paypal for which I have confirmation via paypal. But when going into my admin the order is not showing up


Can any body please tell me what is happening and why

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Go to your PayPal account and turn on the 'Auto Return' feature. The URL for people to return to is checkout_process.php, but if that doesn't work then use checkout_success.php.


What's happened is that someone has finished making a purchase at PayPal without hitting the Continue button to return to your site - no return, no orders transferred back. Hence the Auto Return feature.


This doesn't happen with the PayPal IPN, because the return is built into it.



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