UPS XML module

[Guest]

I installed the UPS XML module correctly to the best of my knowledge and have the XML access key but when you go to checkout your order I get an error saying:

 

Rating and Service 1.0001 0 An unknown error occured while attempting to contact the UPS gateway : Rating and Service 1.0001 0 An unknown error occured while attempting to contact the UPS gateway

 

does that look familiar to anyone?

[Jan Zonjee]

does that look familiar to anyone?

Yep, and there are plenty of reasons why this is happening (probably something with cURL and/or other server related things).

Start logging errors (see the code in includes/modules/shipping/upsxml.php) and look for what shows up.

[genius8237]

I am having the same problem. and i enabled error logging and received this error...

 

Error from cURL: Error [60]: error setting certificate verify locations:

CAfile: /hsphere/shared/share/curl/curl-ca-bundle.crt

CApath: none

 

does anyone know what the problem could be?

 

I have also just installed a SSL from thwate and no longer using the shared SSL from the host.

 

Thanks.

[Jan Zonjee]

does anyone know what the problem could be?

The underlying problem has something to do with PHP not being able to find a file with valid certificates, but in the source code of UPS XML (around line 657) you will find what to do:

 

        $ch = curl_init();
       curl_setopt($ch, CURLOPT_URL, $url);
// uncomment the next line if you get curl error 60: error setting certificate verify locations
       // curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, 0);
// uncommenting the next line is most likely not necessary in case of error 60
       // curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, 0);