Email BLANK

[minem]

Hi

 

my site is sending emails but when the emails arrive @ client or @ storeowner they are Blank

 

any ideas on what to change & where

 

thank you in advance

[gregy]

Hi

 

my site is sending emails but when the emails arrive @ client or @ storeowner they are Blank

 

any ideas on what to change & where

 

thank you in advance

<{POST_SNAPBACK}>

 

 

have you checked for language files?

[minem]

what & where should i ckeck for?

[minem]

PLZZZ peeps i need help urgently

 

Thanks

[boxtel]

PLZZZ peeps i need help urgently

 

Thanks

<{POST_SNAPBACK}>

 

 

instead of sending the email, echo the content to the screen so you can see what is in there.

[minem]

instead of sending the email, echo the content to the screen so you can see what is in there.

<{POST_SNAPBACK}>

 

sorry but im a noob @ php so could u give more detailed instructions

 

thanks you

[boxtel]

sorry but im a noob @ php so could u give more detailed instructions

 

thanks you

<{POST_SNAPBACK}>

 

 

in checkout_process it says something like this :

 

tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

 

the email content is in $email_order.

 

so use the statement :

 

echo $email_order;

 

and the content will be send to your screen so you can see if there is anything wrong with it.

[minem]

in checkout_process it says something like this :

 

  tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

 

the email content is in $email_order.

 

so use the statement :

 

echo $email_order;

 

and the content will be send to your screen so you can see if there is anything wrong with it.

<{POST_SNAPBACK}>

 

ok when i press the confirm order on the checkout it goes to a blank page

 

here is my code for that section

 

if ($order->content_type != 'virtual') {

$email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" .

EMAIL_SEPARATOR . "\n" .

tep_address_label($customer_id, $sendto, 0, '', "\n") . "\n";

}

 

$email_order .= "\n" . EMAIL_TEXT_BILLING_ADDRESS . "\n" .

EMAIL_SEPARATOR . "\n" .

tep_address_label($customer_id, $billto, 0, '', "\n") . "\n\n";

if (is_object($$payment)) {

$email_order .= EMAIL_TEXT_PAYMENT_METHOD . "\n" .

EMAIL_SEPARATOR . "\n";

$payment_class = $$payment;

$email_order .= $payment_class->title . "\n\n";

if ($payment_class->email_footer) {

$email_order .= $payment_class->email_footer . "\n\n";

}

}

tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, echo $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

 

// send emails to other people

if (SEND_EXTRA_ORDER_EMAILS_TO != '') {

tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

}

[boxtel]

ok when i press the confirm order on the checkout it goes to a blank page

 

here is my code for that section

 

if ($order->content_type != 'virtual') {

    $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" .

                    EMAIL_SEPARATOR . "\n" .

                    tep_address_label($customer_id, $sendto, 0, '', "\n") . "\n";

  }

 

  $email_order .= "\n" . EMAIL_TEXT_BILLING_ADDRESS . "\n" .

                  EMAIL_SEPARATOR . "\n" .

                  tep_address_label($customer_id, $billto, 0, '', "\n") . "\n\n";

  if (is_object($$payment)) {

    $email_order .= EMAIL_TEXT_PAYMENT_METHOD . "\n" .

                    EMAIL_SEPARATOR . "\n";

    $payment_class = $$payment;

    $email_order .= $payment_class->title . "\n\n";

    if ($payment_class->email_footer) {

      $email_order .= $payment_class->email_footer . "\n\n";

    }

  }

  tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, echo $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

 

// send emails to other people

  if (SEND_EXTRA_ORDER_EMAILS_TO != '') {

    tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

  }

<{POST_SNAPBACK}>

 

 

don't put the echo in the email statement !

 

use this :

 

echo $email_order;

 

tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

[minem]

don't put the echo in the email statement !

 

use this :

 

echo $email_order;

 

  tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

<{POST_SNAPBACK}>

 

ok ive done that & when i click confirm a page opens with the order details & a link to detailed invoice ( all in plain text ) looks correct

[minem]

ok ive done that & when i click confirm a page opens with the order details & a link to detailed invoice ( all in plain text ) looks correct

<{POST_SNAPBACK}>

 

 

but it still comes out BLANK when i check my mail

[boxtel]

ok ive done that & when i click confirm a page opens with the order details & a link to detailed invoice ( all in plain text ) looks correct

<{POST_SNAPBACK}>

 

 

ok, just for testing, comment out this statement :

 

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, '', 'SSL'));

 

 

so it looks like :

 

// tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, '', 'SSL'));

[minem]

I GOT IT LIKE THIS

 

// BOF: Lango added for print order mod

tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, 'order_id='. $insert_id, 'SSL'));

[boxtel]

I GOT IT LIKE THIS

 

// BOF: Lango added for print order mod

  tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, 'order_id='. $insert_id, 'SSL'));

<{POST_SNAPBACK}>

 

 

doesn't matter, comment it out so you can see the email content.

[minem]

i can see the email content in the next page in plain text format but in my mailbox it still shows up blank

[boxtel]

i can see the email content in the next page in plain text format but in my mailbox it still shows up blank

<{POST_SNAPBACK}>

 

so what does it look like ?

[minem]

( My company name ) ------------------------------------------------------ Order Number: 6 Detailed Invoice: ( link to page with detailed invoice ) Date Ordered: Thursday 13 January, 2005 Products ------------------------------------------------------ 1 x CanoScan Lide30 (LIDE30) = R610.00 1 x Epson Perfection 1670 (EP-1670) = R690.00 1 x 1/4-inch - 3/8-inch (6-10mm) Hose Adapter (K-ADT-06T10S) = R49.00 1 x UV-Reactive PVC Tubing - Blue (1 metre) (I-500-712) = R79.00 ------------------------------------------------------ Sub-Total: R1,428.00 Total: R1,428.00 Delivery Address ------------------------------------------------------ , Billing Address ------------------------------------------------------ (MY company details) Payment Method ------------------------------------------------------ Cash on Delivery

 

 

 

it looks like that ( pls note i have edited out the stuff in brackets )

 

looks right but it doesnt show like this in mailbox ( its just a blank email )

[boxtel]

( My company name ) ------------------------------------------------------ Order Number: 6 Detailed Invoice: ( link to page with detailed invoice ) Date Ordered: Thursday 13 January, 2005 Products ------------------------------------------------------ 1 x CanoScan Lide30 (LIDE30) = R610.00 1 x Epson Perfection 1670 (EP-1670) = R690.00 1 x 1/4-inch - 3/8-inch (6-10mm) Hose Adapter (K-ADT-06T10S) = R49.00 1 x UV-Reactive PVC Tubing - Blue (1 metre) (I-500-712) = R79.00 ------------------------------------------------------ Sub-Total: R1,428.00 Total: R1,428.00 Delivery Address ------------------------------------------------------ , Billing Address ------------------------------------------------------ (MY company details) Payment Method ------------------------------------------------------ Cash on Delivery

it looks like that ( pls note i have edited out the stuff in brackets )

 

looks right but it doesnt show like this in mailbox ( its just a blank email )

<{POST_SNAPBACK}>

 

 

are you sending text or html email ?

[minem]

i think i tried both

 

E-Mail Transport Method smtp

E-Mail Linefeeds CRLF

Use MIME HTML When Sending Emails false

Verify E-Mail Addresses Through DNS false

Send E-Mails true

 

 

also tried it with

 

E-Mail Transport Method smtp

E-Mail Linefeeds CRLF

Use MIME HTML When Sending Emails true

Verify E-Mail Addresses Through DNS false

Send E-Mails true

[boxtel]

i think i tried both

 

E-Mail Transport Method smtp 

E-Mail Linefeeds CRLF 

Use MIME HTML When Sending Emails false 

Verify E-Mail Addresses Through DNS false 

Send E-Mails true 

also tried it with

 

E-Mail Transport Method smtp 

E-Mail Linefeeds CRLF 

Use MIME HTML When Sending Emails true 

Verify E-Mail Addresses Through DNS false 

Send E-Mails true

<{POST_SNAPBACK}>

 

 

try it with html and check what the source code is of the email.

right click on the email and select view source if you have that option.

[minem]

i cant check the source ( M$ outlook )

 

there is 3 lines to select tho

[boxtel]

i cant check the source ( M$ outlook )

 

there is 3 lines to select tho

<{POST_SNAPBACK}>

 

if you open the email in ms outlook, right click on the email page, you should have an option "view source".

[minem]

yep

 

i know but it doesnt look like its HTML

 

its totaly blank

[boxtel]

yep

 

i know but it doesnt look like its HTML

 

its totaly blank

<{POST_SNAPBACK}>

 

 

in ms outlook when you look at the email , in the title bar, does it say (HTML) or (TEXT) ?

[minem]

it doesnt say anything

 

could i forward u this email