New orders not showing up!

[schlegk]

I need help quick! After I receive an order I can go to admin and see "pending orders=1", but when I click on pending order, no orders show up! Please help! :'(

[Guest]

in your admin area, localization what do you have listed in order status?

[schlegk]

pending

[schlegk]

pending

<{POST_SNAPBACK}>

This is only happening with new orders coming in....I can't see them anywhere! I can take an old order and change it to pending and then view it...but I can't see new orders anywhere. I am getting new order notices by email though.

[Guest]

you can add other order status, Shipped

Processing, Updated, etc into there.

[schlegk]

No. The problem is that I can't find new orders AT ALL in the Admin section! Anywhere. It was working before....

 

Karim

[Guest]

rugt, but new orders are probably set to default of processing, or whatever and you (from your post) dont have those listings under the localazition/orders status menu selection thus you wont see diddly without those

[schlegk]

rugt, but new orders are probably set to default of processing, or whatever and you (from your post) dont have those listings under the localazition/orders status menu selection thus you wont see diddly without those

<{POST_SNAPBACK}>

 

Ok, so how can I find out what the new order status is set to in the code and how do I change it?

[schlegk]

Also, in admin under Order, it says Pending = 3, but when I click on the link only 1 order shows up on the listing. Why does it then say 3?

[schlegk]

fixed it! found a response from a 2002 post that worked!

[Rob123]

fixed it! found a response from a 2002 post that worked!

<{POST_SNAPBACK}>

 

I'm glad you found your answer.

How about posting the solution or link to the thread for the rest of the community.

 

Robert

[schlegk]

Answer found at

http://www.oscommerce.com/forums/index.php?sho...ndpost&p=513831

 

Basically had to change orders.php to read ot.class = 'ot_subtotal' instead of ot.class = 'ot_total' in 3 different locations in that file. Worked fine after that. someone else on that thread mentioned a PayPal contribution connection and I had just recently installed one, so it may be due to that.

 

Karim

[Tirjasdyn]

Answer found at

http://www.oscommerce.com/forums/index.php?sho...ndpost&p=513831

 

Basically had to change orders.php to read ot.class = 'ot_subtotal' instead of ot.class = 'ot_total' in 3 different locations in that file. Worked fine after that. someone else on that thread mentioned a PayPal contribution connection and I had just recently installed one, so it may be due to that.

 

Karim

<{POST_SNAPBACK}>

 

 

Thank you for posting the link....I'll try it out as suddenly I'm having the same problem..

[ozcsys]

Answer found at

http://www.oscommerce.com/forums/index.php?sho...ndpost&p=513831

 

Basically had to change orders.php to read ot.class = 'ot_subtotal' instead of ot.class = 'ot_total' in 3 different locations in that file. Worked fine after that. someone else on that thread mentioned a PayPal contribution connection and I had just recently installed one, so it may be due to that.

 

Karim

<{POST_SNAPBACK}>

 

When reporting a problem and asking for help the fact that you recently installed a contribution is important information. The help you get around here is only as good as the information you provide when you have a problem.

[Tirjasdyn]

It worked.

 

I had to fix my code on lines 356 359 361

[schlegk]

Glad it worked.

I'm curious....did you recently add a PayPal contribution?

 

Karim