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Process Flow After Clicking on CONFIRM ORDER


lisalovlee33

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Posted

I've been testing how my process flow should work. And right now, after a customer click on confirm, 2 things takes place.

1. Authorize.net send out and email to me with the billing info basically

2. Authorize.net also on my behalf somehow send an email to the customer with

the billing details

 

Eventually, I'm only going to do a AUTHORIZE only mode and not AUTHORIZE and CAPTURE. I really don't want to allow the customer to see that billing information. It doest describe clearly what it does, except to give the impression that the $ has been taken out which is not true. So I would prefer either to be able to edit the email #2 altogether to read something like:

 

"Your order has been recieved and pending process". (and NOT show the billing information)

 

I looked everywhere in OSCommerce Admin for this "email notification upon sales" function but can't find it either. Can someone give me some ideas? Thanks......

Posted
I've been testing how my process flow should work.  And right now, after a customer click on confirm, 2 things takes place.

1. Authorize.net send out and email to me with the billing info basically

2. Authorize.net also on my behalf somehow send an email to the customer with

    the billing details

 

Eventually, I'm only going to do a AUTHORIZE only mode and not AUTHORIZE and CAPTURE.  I really don't want to allow the customer to see that billing information.  It doest describe clearly what it does, except to give the impression that the $ has been taken out which is not true.  So I would prefer either to be able to edit the email #2 altogether to read something like:

 

"Your order has been recieved and pending process".  (and NOT show the billing information)

 

I looked everywhere in OSCommerce Admin for this "email notification upon sales" function but can't find it either.  Can someone give me some ideas?  Thanks......

 

Actually I confused myself. What I typed above is not accurate! #2 email is not sent. (I was confused because I did a manual Virtual Terminal transaction for charging), instead of going through my checkout process. In any case, my new question would be, how can I disable Authorize.net from sending an email out to the customer when I do a manual entry?

Posted
Actually I confused myself.  What I typed above is not accurate!  #2 email is not sent.  (I was confused because I did a manual Virtual Terminal transaction for charging), instead of going through my checkout process.  In any case, my new question would be, how can I disable Authorize.net from sending an email out to the customer when I do a manual entry?

 

Ifigured it out, it was a switch in Authorize.net.. duhhh

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