ciraklizer Posted January 10, 2005 Posted January 10, 2005 My biggest gripe is that the account creation screen only asks for one address, which is then used for both shipping and billing. Is there an existing mod for the "create account" page that lets the customer fill in their shipping & billing address separately, with an option to check that their billing address & shipping address are the same? Thanks for all your help.
TCwho Posted January 10, 2005 Posted January 10, 2005 when you are placing an order ..you are given an opportunity to give it another shipping address Drop_Shadow How Did You Hear About Us Email HTML Order Link ---- GMT -5:00
ciraklizer Posted January 10, 2005 Author Posted January 10, 2005 when you are placing an order ..you are given an opportunity to give it another shipping address <{POST_SNAPBACK}> Yeah, that's no problem for us tech-savvy folk, but I see too many potential customers get stuck. Basically, every extra click you ask them to make you're gonna lose some. How hard could it be to have separate shipping and billing address fields on the "create account" page with a checkbox next to shipping to indicate that billing is the same? That's how all other sites do it... Thanks for your help, though.
JessyJames Posted March 1, 2005 Posted March 1, 2005 Yeah, that's no problem for us tech-savvy folk, but I see too many potential customers get stuck.<{POST_SNAPBACK}> This is the number one complaint at our new store. People tend to be impatient and not want to spend the time after submitting thier credit card two and three times. Also, Authorize.net will decline the card and the CC bank will approve it, holding the funds, therefore maxing out the card until the merchant calls and clears the transactions. If there is a contribution for this, I will find it and post it here. Thank you! -JessyJames
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