osC Meltdown...

[Floggins]

So far since we have gotten osC up and running it has been a great shopping cart solution. Over the last year everything was going well until this last week when we started to see some strange things happen:

 

1.) Orders that had been labeled as Cancelled all of a sudden appear in another category. To make it even more strange, when you check the order, it shows no evidence that it had been altered. So essentially you find an order labeled cancelled but showing up under the pre-order category. No changes had been made to the sql at all.

 

2.) I was looking around the shipping and payment modules only to find that for some reason they had ALL been uninstalled leaving me with the task of re-inputting everything to get the store back in operation. I am the only one with access to the store back end.

 

3.) I get frequent error messages in the store back end with the number 12229 on them.

 

Fearing that this may be a sign of even worse deterioration happenings in the near future, we have started working on a fresh install of osC but my people tell me that we will be unable to migrate the sql database from MS2 to MS2 and the new installation. To me this is utterly unacceptable for reasons that I am sure all you admins are familiar with. We need that database migrated and I cannot accept that there is no way to get that accomplished.

 

Does anyone have any ideas on what could be causing the errors? I would much rather keep the store running in its current state but it just seems to be getting worse as time passes. Any advice that can be offered will be greatly appreciated.

 

Thanks! :thumbsup:

[peterr]

Hi,

 

For a start, check your web server logs, and make sure it is ONLY you who is logging in via admin (by the IP address).

 

Also, change the admin username and password, it sounds like this could be a possibility, that someone has accessed the payment/shipping modules from admin and uninstalled them ?? (wild guess).

 

Why did your hosting company tell you , that you cannot import the sql file into a fresh install of osCommerce ? Sounds crazy to me, because the 'data' is totally seperate from osCommerce PHP code, it's only by a db connection that you can then 'use/access' the data.

 

Strange eh !!

 

Peter

[boxtel]

So far since we have gotten osC up and running it has been a great shopping cart solution. Over the last year everything was going well until this last week when we started to see some strange things happen:

 

1.) Orders that had been labeled as Cancelled all of a sudden appear in another category. To make it even more strange, when you check the order, it shows no evidence that it had been altered. So essentially you find an order labeled cancelled but showing up under the pre-order category. No changes had been made to the sql at all.

 

2.) I was looking around the shipping and payment modules only to find that for some reason they had ALL been uninstalled leaving me with the task of re-inputting everything to get the store back in operation. I am the only one with access to the store back end.

 

3.) I get frequent error messages in the store back end with the number 12229 on them.

 

Fearing that this may be a sign of even worse deterioration happenings in the near future, we have started working on a fresh install of osC but my people tell me that we will be unable to migrate the sql database from MS2 to MS2 and the new installation. To me this is utterly unacceptable for reasons that I am sure all you admins are familiar with. We need that database migrated and I cannot accept that there is no way to get that accomplished.

 

Does anyone have any ideas on what could be causing the errors? I would much rather keep the store running in its current state but it just seems to be getting worse as time passes. Any advice that can be offered will be greatly appreciated.

 

Thanks! :thumbsup:

<{POST_SNAPBACK}>

 

 

only thing I can find on 12229:

 

http://bugs.php.net/bug.php?id=12229