Admin Password

[rosycheekz]

I tried to change the admin password in cpanel but when i clicked add/modify authorized user or change password, it will show :

 

 

Allow access only to authorized users

 

User Modified

The user now has the password Sorry we cannot add a user without a username.

 

 

 

Should i delete the active user? i'm afraid that i might not be able to log in at the admin if i delete the user, unless i can create a new active user.

 

Any info can help.

[ozcsys]

Try adding a new user first and then once you are sure it works you can delete the old one.

[rosycheekz]

Try adding a new user first and then once you are sure it works you can delete the old one.

<{POST_SNAPBACK}>

 

I tried to add a new user through clicking add/modify user but same thing happens, the same message comes out.

 

Do you know where i can add a new user other than clicking that?

[ozcsys]

I tried to add a new user through clicking add/modify user but same thing happens, the same message comes out.

 

Do you know where i can add a new user other than clicking that?

<{POST_SNAPBACK}>

 

You should not be having this problem adding and changing users in cpanel is pretty straight forward, you are either leaving out a step or there is a problem with your cpanel. If you want you can email me and I will give you a hand.