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osCommerce

The e-commerce.

Emails are not received!


Hugo RSF

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Posted

Hi,

 

I configure my OSCommerce and define my email address.

 

Anyway, when a customer place an order, no mail is sent to me. Useing the contact us form the problema is the same.

 

Another issue is strange to me (i guess). I place an order, but in admin can't see it. In customer profile (in the store) there is no order information ether.

 

Any help? :rolleyes:

Posted
Hi,

 

I configure my OSCommerce and define my email address.

 

Anyway, when a customer place an order, no mail is sent to me. Useing the contact us form the problema is the same.

 

Another issue is strange to me (i guess). I place an order, but in admin can't see it. In customer profile (in the store) there is no order information ether.

 

Any help? :rolleyes:

 

For the first one you need to set the send extra emails to field for where you want them to go. Have you tried placing orders using different payment methods? That is always a good thing to do first to see if that is the problem. Are you ending up at your checkout success page when placing your orders? If not then that is the problem as that is when your orders are actually recorded to the system.

The Knowledge Base is a wonderful thing.

Do you have a problem? Have you checked out Common Problems?

There are many very useful osC Contributions

Are you having trouble with a installed contribution? Have you checked out the support thread found Here

BACKUP BACKUP BACKUP!!! You did backup, right??

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