dan182skater Posted December 28, 2004 Posted December 28, 2004 Hello, isn't my oscommerce site supposed to by default send an email to my customers after they complete an order? It's not doing this and I'm not sure why. I am pretty sure it is supposed to because I installed the scrambled order number contribution and it made me edit the cc.php in order to email the customer their order number, but I created an account on my own site and I am not receiving any emails. Any ideas? THANKS IN ADVANCE! -Daniel
Guest Posted December 28, 2004 Posted December 28, 2004 are emails being sent when creating an account?
dan182skater Posted December 28, 2004 Author Posted December 28, 2004 Yes emails are being sent when new accounts are created
alchemywd Posted December 29, 2004 Posted December 29, 2004 Yes emails are being sent when new accounts are created <{POST_SNAPBACK}> did u check your paths to make sure they are correct... ========= Thanks, William.
dan182skater Posted December 29, 2004 Author Posted December 29, 2004 did u check your paths to make sure they are correct... <{POST_SNAPBACK}> What do you mean?
alchemywd Posted December 29, 2004 Posted December 29, 2004 What do you mean? <{POST_SNAPBACK}> What is the oscommerce store that you are having problems with? ========= Thanks, William.
dan182skater Posted December 29, 2004 Author Posted December 29, 2004 this is the store: www.mp3shop4u.com
dan182skater Posted January 3, 2005 Author Posted January 3, 2005 I keep trying everything but I still can't figure out why it doesn't email the order when it is completed. Anyone have any ideas? THANKS! -Daniel
♥Vger Posted January 3, 2005 Posted January 3, 2005 Check your e-mail settings. Perhaps you have them set to SMTP when they should be set to sendmail, or, if you are on a Windows server and they are set to sendmail then they need to be set to smtp. Vger
dan182skater Posted January 3, 2005 Author Posted January 3, 2005 Check your e-mail settings. Perhaps you have them set to SMTP when they should be set to sendmail, or, if you are on a Windows server and they are set to sendmail then they need to be set to smtp. Vger <{POST_SNAPBACK}> Nope, the email setting are all good, they say E-Mail Transport Method sendmail E-Mail Linefeeds LF Use MIME HTML When Sending Emails false Verify E-Mail Addresses Through DNS false Send E-Mails true Any other ideas?
wheeloftime Posted January 3, 2005 Posted January 3, 2005 Something seems wrong with your configuration. Assuming you have SSL it doesn't work for the login page so there might be more wrong with the setup ?!
CorpBoy Posted January 3, 2005 Posted January 3, 2005 I remember reading another email related post a couple of weeks ago that said customers who changed their email address stopped receiving emails. Could this be the case here? Unfortunately I don't have the thread handy (its on my home pc), but maybe a search will bring it up quickly enough. Paul
dan182skater Posted January 3, 2005 Author Posted January 3, 2005 I remember reading another email related post a couple of weeks ago that said customers who changed their email address stopped receiving emails. Could this be the case here? Unfortunately I don't have the thread handy (its on my home pc), but maybe a search will bring it up quickly enough. Paul <{POST_SNAPBACK}> No thats not the case, people just dont get emails after they make an order. It's not when they change their email address, this happens when its a brand new account also. Thanks, Daniel
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