hunterknight909 Posted December 27, 2004 Share Posted December 27, 2004 For some reason, which I haven't the slightest clue, all of my customers are receiving two confirmation emails. This is confusing them cause they think they ordered twice? Any suggestions or ideas? Link to comment Share on other sites More sharing options...
boxtel Posted December 27, 2004 Share Posted December 27, 2004 For some reason, which I haven't the slightest clue, all of my customers are receiving two confirmation emails. This is confusing them cause they think they ordered twice? Any suggestions or ideas? <{POST_SNAPBACK}> they may have pressed the confirmation button twice ? I know this issue was raised before and am sure some group is working on a fix of some kind. maybe check the conribution section for "confirmation" or "email" Treasurer MFC Link to comment Share on other sites More sharing options...
hunterknight909 Posted December 27, 2004 Author Share Posted December 27, 2004 It has sent me two when i have test run it also. So i am not sure why they are getting two emails for one order. Thanks Link to comment Share on other sites More sharing options...
boxtel Posted December 27, 2004 Share Posted December 27, 2004 It has sent me two when i have test run it also. So i am not sure why they are getting two emails for one order.Thanks <{POST_SNAPBACK}> you are not using the "send an extra email to..." option are you ? Treasurer MFC Link to comment Share on other sites More sharing options...
hunterknight909 Posted December 27, 2004 Author Share Posted December 27, 2004 you are not using the "send an extra email to..." option are you ? <{POST_SNAPBACK}> nope, its sending them directly to the customers. I wonder if there is a place where i can replace the code and hopefully it will correct. Link to comment Share on other sites More sharing options...
boxtel Posted December 27, 2004 Share Posted December 27, 2004 nope, its sending them directly to the customers. I wonder if there is a place where i can replace the code and hopefully it will correct. <{POST_SNAPBACK}> well, that confuses me, the place where order confirmation emails are send is in the "checkout_process.php" file. and it really should send it out only ones. Treasurer MFC Link to comment Share on other sites More sharing options...
OceanRanch Posted December 27, 2004 Share Posted December 27, 2004 Try this thread, some folks changed to sendmail from smtp and solved their problem..... http://www.oscommerce.com/forums/index.php?showtopic=25586 HTH Tom Link to comment Share on other sites More sharing options...
boxtel Posted December 27, 2004 Share Posted December 27, 2004 Try this thread, some folks changed to sendmail from smtp and solved their problem..... http://www.oscommerce.com/forums/index.php?showtopic=25586 HTH Tom <{POST_SNAPBACK}> ah, my server is windows Treasurer MFC Link to comment Share on other sites More sharing options...
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