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Two Confirmation emails


hunterknight909

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Posted

For some reason, which I haven't the slightest clue, all of my customers are receiving two confirmation emails. This is confusing them cause they think they ordered twice? Any suggestions or ideas?

Posted
For some reason, which I haven't the slightest clue, all of my customers are receiving two confirmation emails. This is confusing them cause they think they ordered twice? Any suggestions or ideas?

 

they may have pressed the confirmation button twice ?

 

I know this issue was raised before and am sure some group is working on a fix of some kind. maybe check the conribution section for "confirmation" or "email"

Treasurer MFC

Posted
It has sent me two when i have test run it also. So i am not sure why they are getting two emails for one order.

Thanks

 

you are not using the "send an extra email to..." option are you ?

Treasurer MFC

Posted
nope, its sending them directly to the customers. I wonder if there is a place where i can replace the code and hopefully it will correct.

 

well, that confuses me, the place where order confirmation emails are send is in the "checkout_process.php" file. and it really should send it out only ones.

Treasurer MFC

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