Two Confirmation emails

[hunterknight909]

For some reason, which I haven't the slightest clue, all of my customers are receiving two confirmation emails. This is confusing them cause they think they ordered twice? Any suggestions or ideas?

[boxtel]

For some reason, which I haven't the slightest clue, all of my customers are receiving two confirmation emails. This is confusing them cause they think they ordered twice? Any suggestions or ideas?

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they may have pressed the confirmation button twice ?

 

I know this issue was raised before and am sure some group is working on a fix of some kind. maybe check the conribution section for "confirmation" or "email"

[hunterknight909]

It has sent me two when i have test run it also. So i am not sure why they are getting two emails for one order.

Thanks

[boxtel]

It has sent me two when i have test run it also. So i am not sure why they are getting two emails for one order.

Thanks

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you are not using the "send an extra email to..." option are you ?

[hunterknight909]

you are not using the "send an extra email to..." option are you ?

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nope, its sending them directly to the customers. I wonder if there is a place where i can replace the code and hopefully it will correct.

[boxtel]

nope, its sending them directly to the customers. I wonder if there is a place where i can replace the code and hopefully it will correct.

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well, that confuses me, the place where order confirmation emails are send is in the "checkout_process.php" file. and it really should send it out only ones.

[OceanRanch]

Try this thread, some folks changed to sendmail from smtp and solved their problem.....

 

http://www.oscommerce.com/forums/index.php?showtopic=25586

 

HTH

Tom

[boxtel]

Try this thread, some folks changed to sendmail from smtp and solved their problem.....

 

http://www.oscommerce.com/forums/index.php?showtopic=25586

 

HTH

Tom

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ah, my server is windows