Can Somebody Tell How To Fix It

[xianglli]

I tried to work on oscommer and was always locked out and have to ask my hosting provider repeatedly to reload my account. When I was locked out, always get the following message:

 

Warning: main(path_to_oscommerce_install/catalog/includes/data/rates.php): failed to open stream: No such file or directory in /home/sensualf/public_html/ecommerce/os/admin/includes/include_once.php on line 4

 

Warning: main(): Failed opening 'path_to_oscommerce_install/catalog/includes/data/rates.php' for inclusion (include_path='.:/php/includes:/usr/local/lib/php') in /home/sensualf/public_html/ecommerce/os/admin/includes/include_once.php on line 4

Unable to connect to database server!

 

Can anybody here tell me how to fix it. The technical support of my hosting provider says I need to change the configure settings and tell me here I may find the help I've been looking for. Please help!!!