Order Confirmation REALLY slow

[ojsguilty]

:o Ok - just doing some test orders - and when we go through the checkout process and click on confirm order (either by paypal or cheque/money order method), it takes about 5 minutes for the order confirmation to work.

 

Same goes when we edit the customers order to go from processed to delivered, it takes about 3 or 4 minutes before the update happens!

 

Thanks in advance for any help!

[OceanRanch]

Those two functions share one thing (at least) in common. Sending an email notification. Could be that your hosting provider has ALOT of email or just a slow host.

 

If all else seems ok on your site, I'd check with your host guy on this one.

 

My 2 cents.

 

HTH

Tom

[ojsguilty]

Funny - I'm hosting it myself (the server is setting on the ground right next to me....). Anyways - is there a way to disable that (without disabling sending out ALL e-mails) just for order confirmations?

 

Thanks again!

 

 

Those two functions share one thing (at least) in common. Sending an email notification. Could be that your hosting provider has ALOT of email or just a slow host.

 

If all else seems ok on your site, I'd check with your host guy on this one.

 

My 2 cents.

 

HTH

Tom

<{POST_SNAPBACK}>

[♥Vger]

Well, as you are only running in test mode, you can turn the Send Extra Order E-mails off, and set the default status for orders to Completed. That way you only get the one e-mail - the one to the customer.

 

Hope you're not thinking of running this as a live site on a broadband connection!

 

Vger

[ojsguilty]

Yeah - the Send Extra Order E-mails is already off (we never did put in any e-mail address).

 

And yes - it will be a live site on broadband (but it's just a SMALL site for my wife's hobby....)

 

It's currently hosting two other sites at the same time (for one of my hobbies, and another for a friend). Believe it or not - it works great, and the connection is pretty quick too (and it's on an actual server, not some desktop box)

 

Thanks again!!!

 

 

Well, as you are only running in test mode, you can turn the Send Extra Order E-mails off, and set the default status for orders to Completed.  That way you only get the one e-mail - the one to the customer.

 

Hope you're not thinking of running this as a live site on a broadband connection!

 

Vger

<{POST_SNAPBACK}>

[♥Vger]

Well, as long as it's just for a hobby site that's fine, and as long as you won't have more than 2-3 people online at any one time it should work. Beyond that you'd need the sort of high speed connections that good web hosting companies have.

 

If you have a 1 Mbit broadband connection, with a contention ratio of 50-1, and you have 20 people online at any one time, then your 1 Mbit is cut by a factor of 20, and you can halve that for serving up your pages, because uploads are at half the speed of downloads anyway.

 

But it's a good way to learn. Be very careful about the security side of things though. You won't have anyone else applying security patches to your server for you - so you must keep fully up to date and apply them as soon as they become available. You may want to install something like Hardened PHP if you haven't already done so.

 

Vger