EMERGENCY please help

[kreativenetworks]

when the order is placed and you get to the confirmation screen , it then kicks user out before payment is sent to AUTHORIZE.NET am i configuring it wrong. This procedure works fine with 2checkout.com and paypal. PLease help and thanks so much in advance

[noimad1]

when the order is placed and you get to the confirmation screen , it then kicks user out before payment is sent to AUTHORIZE.NET am i configuring it wrong. This procedure works fine with 2checkout.com and paypal. PLease help and thanks so much in advance

<{POST_SNAPBACK}>

 

I've been helping these guys out and it turns out the problem is actually that th order is going to authorize.net, they are processing it, but then it is sending the user back to the login page rather than the confirmation page.

 

The problem with this is that the orders are not being put in the database/admin and the customer is not being e-mailed - as well as they don't know if their order is going through.

 

So what do we do? Is there something on the auth.net setup that we have to do to get it to forward back to the right location on the cart or what?

 

Thanks,

Damion