Order Organizer

[napogee]

I am looking for a contribution (I failed to find one) that can organize my orders.

 

I have many orders per day and sometimes customers have questions about their order, I ask them for their last name and it takes me almost 6 minutes to dig in the delivered atatus orders and find his order name and details.

 

Is there a quicker method / contribution of finding an order by the last name.

 

~ Jess

[napogee]

any help would be appreciated!

 

Napo

[Rob123]

You can search for the customer's last name by going to your Admin

Administration > Customers

Type the customer's last name in the search box in the upper right.

 

HTH,

Robert

[napogee]

You can search for the customer's last name by going to your Admin

Administration > Customers

Type the customer's last name in the search box in the upper right.

 

HTH,

Robert

<{POST_SNAPBACK}>

 

Hi, I know that option, but that does not show me the order details. It just shows me the customer details.

 

Any others help would be deeply appreciated.

 

~ Jess

[Rob123]

Any others help would be deeply appreciated.

<{POST_SNAPBACK}>

 

I'm hurt.... but I'll still try to help you.

 

Step 1. Search for your customer as instructed above.

Step 2. Select your customer by highlighting the customer's row. (You may skip this step if only one customer is returned)

Step 3. Click the button that says "Orders"

Step 4. Click the appropiate order that customer has placed (You may skip this step if only one order is returned)

Step 5. Click "Edit", "Invoice" or "Packing Slip".

 

HTH,

Robert

[napogee]

I'm hurt.... but I'll still try to help you.

 

Thanks alot :)

I wasn't referring for help from someone else. I was asking for more details :)

Happy Holidays to you !

~ Jessie

[Rob123]

It's okay... I was joking.

Happy Holidays to you as well.

Robert