Guest Posted December 9, 2004 Posted December 9, 2004 If people order in my shop, and choose 'Money Order', at the confirmation (mail), they see this: You'll have to send the TOTAL in 7 days to: Name: Ragnar Jongen City: Echteld Account nr.: 52.30.08.880 Please put your ORDER ID with it. Your order will not ship until we receive payment. How can i change it, that customers see their own TOTAL and ORDER ID at the red places? e.g.: You'll have to send the ? 25,00 in 7 days to: Name: Ragnar Jongen City: Echteld Account nr.: 52.30.08.880 Please put your order id, no. 18945 with it. Your order will not ship until we receive payment. Thank you!
kteller8 Posted December 9, 2004 Posted December 9, 2004 If people order in my shop, and choose 'Money Order', at the confirmation (mail), they see this:How can i change it, that customers see their own TOTAL and ORDER ID at the red places? e.g.: Thank you! <{POST_SNAPBACK}> perhaps they dont know, but what we did was we added the type: " please include a print out of this page when sending in payment". you see this on the total shippign page where your address is listed: if they print it out and send with it you ll be fine.. also what we did was create another payment status marker: like when you order it says "new order" then we will take their order and put it as "payment pending" if you get a payment in the mail, you can go and move it from pending to processing, this at least lets the customers know you got their money (good thing) and then you have both order/amount/customer already on file.. after 30 days (or month) i purge ours and delete any old orders not paid~ its going to happen
Guest Posted December 9, 2004 Posted December 9, 2004 perhaps they dont know, but what we did was we added the type: " please include a print out of this page when sending in payment". you see this on the total shippign page where your address is listed: if they print it out and send with it you ll be fine.. also what we did was create another payment status marker: like when you order it says "new order" then we will take their order and put it as "payment pending" if you get a payment in the mail, you can go and move it from pending to processing, this at least lets the customers know you got their money (good thing) and then you have both order/amount/customer already on file.. after 30 days (or month) i purge ours and delete any old orders not paid~ its going to happen <{POST_SNAPBACK}> Uhm... With money order, I don't mean sending money with the post... :blush: With Money order, I mean: bank to bank transfer...
TCwho Posted December 11, 2004 Posted December 11, 2004 Hmm I cant help you on this one...BUT I can tell you ... people dont like subjedts like: PLEASE HELP ME!!!!!!!!! HELP MEEEEEEEEEEE IM GONNA DIE IF I DONT ......... ETC Drop_Shadow How Did You Hear About Us Email HTML Order Link ---- GMT -5:00
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.