mazhar Posted December 8, 2004 Posted December 8, 2004 Hi There, I need some help with this please, I got from the internet OsSupport System.'Ticket Support", what i did, because is coomes as independent intallation, oh well kind of..I installed it in folder called ticket in Catalog folder . First : Im not really experienced with PHP as you will notice from what i need help with, Let me tell you what I did first, To get it going, I configured , I created php page called ticket.php just to redirect to Ticket folder as i didnt know how to configure osc to be able to go directly to Ticket Folder and execute Index.php. In filenames.php, I inserted "define('FILENAME_TICKET', 'ticket.php');" In information.php I inserted ''<a href="' . tep_href_link(FILENAME_TICKET) . '">' . Support_Request. '</a>');" In configure.php I inserted "define('DIR_WS_TICKET', '/catalog/ticket/'); then i created the ticket.php script to redirect it to "Ticket Folder". Belive it or not its working perfectly, but I know its not the correct way of doing it as it sounds funny, I had no choice, I didnt know how to point the link from the info box to the Ticket folder. Any boady knows what im supposed to do , I will apreciate that thanks.. If you need any more Info please let me know as im confused with this thing too. cheers Maz
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