Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

OSSupport


mazhar

Recommended Posts

Posted

Hi There,

 

I need some help with this please, I got from the internet OsSupport System.'Ticket Support", what i did, because is coomes as independent intallation, oh well kind of..I installed it in folder called ticket in Catalog folder .

First : Im not really experienced with PHP as you will notice from what i need help with, Let me tell you what I did first,

 

To get it going, I configured , I created php page called ticket.php just to redirect to Ticket folder as i didnt know how to configure osc to be able to go directly to Ticket Folder and execute Index.php.

 

In filenames.php, I inserted "define('FILENAME_TICKET', 'ticket.php');"

In information.php I inserted ''<a href="' . tep_href_link(FILENAME_TICKET) . '">' . Support_Request. '</a>');"

In configure.php I inserted "define('DIR_WS_TICKET', '/catalog/ticket/');

then i created the ticket.php script to redirect it to "Ticket Folder". Belive it or not its working perfectly, but I know its not the correct way of doing it as it sounds funny, I had no choice, I didnt know how to point the link from the info box to the Ticket folder.

 

Any boady knows what im supposed to do , I will apreciate that thanks..

 

If you need any more Info please let me know as im confused with this thing too.

 

cheers

 

Maz

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...