how to add livesupport logo coding into boxes

[sweechi]

So far i had create a file call livesupport.php under include/boxes with the following code:

 

<div id="HCLInitiate" style="position:absolute; z-index:1; top: 40%; left:40%; visibility: hidden;"><a href="java script:initiate_accept()"><img src="http://mymegashop.com/help/inc/skins/default/images/lh/initiate.gif" border="0"></a><br>

<a href="java script:initiate_decline()"><img src="http://mymegashop.com/help/inc/skins/default/images/lh/initiate_close.gif" border="0"></a></div align="center">

<div align="center">

<script type="text/javascript" language="javascript" src="http://mymegashop.com/help/lh/live.php"></script>

</div>

 

and also add include(DIR_WS_BOXES . 'livesupport.php'); in column_left.php

 

 

but the result come out is, when i click on any other link, the logo that i add above wont display , i must click refresh button then it display again.

 

mysite: www.mymegashop.com/oscom

 

may i know have to put this coding correctly ? please help me, thank you